Resident Engineer
2 months ago
Primary Responsibilities:
- Serve as the main technical contact for customers, managing all product-related inquiries.
- Collaborate with a global account team to drive business growth.
- Build and maintain a strong engineering-focused customer network.
- Align product portfolios with customer road maps and identify new opportunities.
- Manage escalations, communicate issues, and resolve technical challenges.
- Support strategic initiatives in collaboration with Sales and Program Management.
- Understand and advocate for both customer and internal priorities.
- Facilitate engineering and quality processes throughout the product life cycle.
- Provide on-site support at customer plants to address and resolve quality concerns.
Position Requirements:
- Automotive industry experience working with customers and suppliers.
- Engineering degree or equivalent.
- Strong network within automotive customers/suppliers.
- Proficiency in CAD software and customer-based portals preferred.
- Knowledge of OEM systems, processes, and quality tools (FMEA, Six Sigma).
- Full UK driving license and willingness to travel to customer sites regularly.
Working Relationships:
- Report to the International Engineering Manager.
- Collaborate with teams across sales, quality, production, and engineering departments.
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