Project Officer

2 weeks ago

Chester, Cheshire, United Kingdom European Foundation for Business Qualification (EFBQ) Full time

Key Accountabilities

  • Responsible for planning, leading, organising and motivating project teams, to ensure they achieve a high level of performance and quality expected by our clients and key stakeholders.
  • Creation of robust project plan as well as coordination and execution of project deliverables in line with the project plan on time and budget, ensuring the quality expected by our clients and key stakeholders.
  • Design and implement project workshops and deliver to the relevant stakeholders if required.
  • Execute day-to-day project tasks ensuring that timelines are met.
  • Monitor, track and report project progress and status.
  • Record and proactively resolve project issues and risks in a timely manner, escalating when necessary.
  • Communicate with clients and key stakeholders to ensure processes are managed efficiently and relationships are maintained at all times.
  • Ensure at all times that actions and responsibilities are carried out in accordance with internal processes, legislation and Data Protection Act (GDPR) guidelines.

Main Activities

Project Management

  • Identify and agree project scope, deliverables and create appropriate project documentation in line with internal project methodology including project plan, risks and issues log.
  • Successfully manage the relationship with the client and key stakeholders, communicating effectively at all times.
  • Identify and document business requirement details based upon current and potential future state processing.
  • Coordinate and facilitate process mapping workshops for projects relating to new/or changes to existing processes aligned to Reward Operations pre-defined core process and Lean initiatives.
  • Ensure attendance at appropriate project meetings and the completion of any project related tasks and/or testing tasks that may arise.
  • Co-ordinate, implement and prepare business readiness plans for handover to operational payroll teams including closing down a project and facilitating lessons learnt.

Change Management

  • Ensure the changes are managed through the appropriate change management process, the change is coordinated, tested and communicated as appropriate across all areas of the Reward Operations organisation.
  • Support changing systems/business requirements, ensure that the relevant documentation is compiled, assisting business users where necessary.

Key Qualities

  • Ability to work on own initiative but also as part of a small team.
  • Experience of leading projects.
  • Demonstrates a 'can-do' attitude, positive mindset, is self-motivated and has the ability to manage own time effectively.
  • Ability to communicate effectively both verbally and in writing at all levels.
  • Experience of computerised systems, Workday and SAP would be desirable. Excellent skills in the use of Google Applications.
  • Project management qualification e.g. Prince 2 would be desirable.
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