Customer Care Agent
6 days ago
Reporting to: Customer Care Team LeaderLocation: Remote (Sporadic travel to London HQ for all-hands)Shift Pattern: 4 on 4 off 9 am to 9 pmWere looking for a Customer Care Agent to join our vibrant Customer Care team. Youll be the first point of contact for our customers and a key voice of the Gousto brand. As part of a collaborative and customer-focused team youll help drive our mission of delivering world-class care resolving customer concerns and contributing to improvements across the business.This is a brilliant opportunity for someone who thrives in a fast-paced environment enjoys helping others and is passionate about making every customer experience a positive one.Core ResponsibilitiesRespond to inbound customer contacts via Zendesk including email phone live chat and social media channelsManage sensitive issues such as food safety concerns delivery complaints and technical matters with empathy and professionalismResolve customer queries on first contact whenever possibleGo the extra mile to provide memorable customer experiences that encourage loyaltyShare customer feedback and insights to support continuous improvement across teamsAchieve individual and team targets that reflect our commitment to customer excellenceProactively identify and flag opportunities to enhance the customer experienceWho You AreA natural problem-solver who enjoys helping othersExperienced in customer service ideally within a contact centre (not essential)Comfortable using technology and quick to pick up new systems (Zendesk experience is a plus)Detail-oriented and able to manage your time effectivelyClear and confident communicator both written and verbalEnthusiastic about continuous learning and improvementMotivated to provide outstanding service and leave a lasting impression on customersAdditional Information : Gousto is for everyoneWhether its creating diversity in our recipes or building new teams we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equity in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.Everyone is welcome and were looking for applications from people of all backgrounds and experiences.We understand that some individuals may require reasonable adjustments to fully participate in the interview process. Please tell us what you need and we will make every effort to accommodate. (Eg Extra time or systems accommodations)Remote Work : YesEmployment Type : Full-time Key Skills Abinitio,Business Analysis,Logistics & Procurement,Client Services,Business Analytics Experience: years Vacancy: 1
-
Administrator / Customer Service Agent
2 weeks ago
Portishead, United Kingdom Korr Full timeWe are looking for a Logistic Administrator and a Customer Service Agent to work in Portbury for a lovely company for a building supplier. Your role would be contributing to pricing team and Customer Service with a great customer service and the ability to meet clients who need assistance. You will be providing assistance to the customers in the orders...
-
Trainee Estate Agent Sales Negotiator
2 weeks ago
Portishead, United Kingdom Connells Full timeWe’re looking for a highly motivated **Trainee Estate Agent** / **Sales Negotiator** to join our fantastic residential sales team in branch in **Portishead**.The **Trainee Estate Agent / SalesNegotiator**is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading **development** and **training**...
-
Managing Agent Officer
3 weeks ago
Portishead, United Kingdom Alliance Homes Group Full timeManaging Agent OfficerDo you have the right skills and experience for this role Read on to find out, and make your application. Portishead with agile working £34,760 per annum Permanent Full Time Here at Alliance, we want to create places to live that customers are proud to call home. Our Home Ownership and Service Charge team are part of delivering this,...
-
Senior Branch Manager Estate Agent
3 days ago
Portishead, United Kingdom Connells Full timeWe’re looking for a highly motivated **Senior Branch Manager - Estate Agent**to lead our fantastic residential sales team in**Portishead**, **Bristol**. This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first branch management appointment in residential sales.This is a...
-
Site Agent
1 week ago
Portishead, United Kingdom Morgan Sindall Group Plc Full timeReport to the Project Manager for key work areas.Manage day‑to‑day operations of the construction site to ensure timely and successful project delivery.Ensure compliance with health and safety regulations and promote a safe working environment.Maintain high standards of quality across all construction activities.Monitor and manage environmental impact...
-
Managing Agent
3 weeks ago
Portishead, United Kingdom Alliance Homes Group Full timeManaging Agent (Service Charge and Home Ownership)Is this your next job Read the full description below to find out, and do not hesitate to make an application. Portishead with agile working £34,760 per annum Permanent Full Time Here at Alliance, we want to create places to live that customers are proud to call home. Our Home Ownership and Service Charge...
-
Managing Agent
3 weeks ago
Portishead, United Kingdom Alliance Homes Group Full timeManaging Agent (Service Charge and Home Ownership) Portishead with agile working £34,760 per annum Permanent Full Time Here at Alliance, we want to create places to live that customers are proud to call home. Our Home Ownership and Service Charge team are part of delivering this, committed to providing our customers with a great service and ensuring our...
-
Customer Service Administrator
1 week ago
Portishead, United Kingdom Korr Full timeWe are looking for a Data entry and a Customer Service Agent to work in Portbury for a lovely company for a building supplier. Your role would be contributing to pricing team and Customer Service with a great customer service and the ability to meet clients who need assistance. You will be providing assistance to the customers in the orders team. There are...
-
Customer Care
2 weeks ago
Portishead, North Somerset, United Kingdom McDonald's Full time £15,000 - £19,000 per yearTo meet the criteria for this role, you will be required to be available to work within , working shifts across . Please only apply if you are able to meet these requirements.McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family....
-
Senior Care Assistant
15 hours ago
Portishead, United Kingdom Bupa Care Homes Full time**Senior Care Assistant** - NOR00PY Job: Care **Senior Care Assistant - Nights** **Norewood Lodge Care Home, **72 Nore Road, Portishead BS20 8DU** **CQC Rating - Good** **£11.00 - £12.48** **per hour depending on experience** **We also offer a refer a friend bonus scheme** **Special care takes special people** - As a Senior Care Assistant, we...