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Night Room Service Waiter

4 months ago

London, United Kingdom Belmond Full time
Belmond is currently seeking a detail-oriented and customer-centric Night Room Service Waiter to join our team at The Cadogan, A Belmond Hotel. Belmond is a renowned company that creates exceptional travel experiences through its collection of hotels, trains, river cruises, and safari lodges across the globe. As a Night Room Service Waiter, you will play a crucial role in providing late-night dining experiences and ensuring the comfort of our guests.

About The Cadogan, A Belmond Hotel:

The Cadogan is a luxury hotel located in the heart of London, offering a unique blend of timeless elegance and contemporary sophistication. With its impeccable service and iconic British charm, The Cadogan provides an unforgettable experience for discerning travelers.

Responsibilities:

  • Deliver exceptional room service experience to guests during the night shift
  • Take orders and serve food and beverages promptly and accurately
  • Ensure proper set-up and organization of the room service area
  • Handle guest inquiries and requests with professionalism and efficiency
  • Maintain cleanliness and hygiene standards in the room service area
  • Effectively handle billing and cash transactions
  • Collaborate with other departments to ensure smooth operations
  • Follow all safety and security procedures

Requirements

  • Prior experience as a waiter or in room service is preferred
  • Excellent communication and customer service skills
  • Ability to work efficiently and accurately in a fast-paced environment
  • Flexible schedule, including availability to work nights, weekends, and holidays
  • Strong attention to detail and organizational skills
  • Basic computer skills for order processing and billing
  • Understanding of food safety and hygiene regulations
  • Right to work in the UK (pre-settled or settled status)

Benefits

  • Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
  • 28 days holiday with increase after 2 years of service
  • Beekeeping and Gardening teams
  • 50% Food and Beverage discount in any outlet at any Belmond hotel
  • Enhanced Pension scheme
  • Interest free season ticket loan
  • Summer and Christmas Staff events
  • Christmas gifts
  • Meals on duty
  • Life Assurance
  • Uniform care