Assistant Manager
1 month ago
Position: Permanent, Full-Time
About the role:
An award-winning rural destination in the Surrey Hills has grown over the decades into a popular site featuring a variety of attractions, including a bustling Café that welcomes hundreds of thousands of visitors each year. The team is seeking an energetic Assistant Manager for the newly refurbished Café, which offers a vibrant, family-friendly environment. With no night shifts, this role supports the Café Manager to deliver outstanding customer experiences in a fast-paced yet balanced setting.
Key Responsibilities:
- Deliver outstanding customer service with attention to detail
- Assist with team training and development
- Oversee daily front-of-house duties, including taking orders, serving, preparing drinks, and maintaining cleanliness
- Manage allergen awareness and safety protocols
- Support a high standard of presentation and compliance
- Take sole charge when the Café Manager is unavailable
Ideal Candidate Profile:
- Experience: Minimum 1 year in a similar role and barista experience
- Skills: Strong communication, proactive attitude, and professional manner under pressure
- Attributes: Reliable, punctual, and passionate about hospitality
Benefits
- Comprehensive induction and on-the-job training
- Staff discounts and loyalty awards
- Enhanced sick pay and Employee Assistance Programme
- Free on-site parking and staff uniform
- The Café closes on Easter Sunday, Christmas Day, Boxing Day, 27th December, and New Year's Day
AMRT1_UKCT
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