Field Service Engineer

Baker Perkins, a technology brand of Coperion, owned by Hillenbrand. is a trusted technology provider in the food industry, operating from the UK and USA. We offer comprehensive solutions, from design to lifetime support, for leading brands worldwide. Our continuous innovation in equipment and processes, along with services leveraging the latest technology, ensures efficiency and cost-effectiveness. Join us at Baker Perkins, where we push boundaries in the food industry.Field Service Engineer – UK travel This exciting opportunity will see you providing site-based mechanical & electrical service and upgrade work to our valued customers. Representing the company and product range across the UK, you will uphold health & safety standards within the allocated time and budgeted cost. This role is Peterborough based; however, you will get to travel both within the UK and overseas to support customers around the world.Your job will be to… Provide hands-on mechanical and electrical engineering field support for the full range of equipment.Provide all aspects of customer support from general service visits, equipment refurbishments, re-builds & upgrades, to relocation of customers’ existing equipment and customer training. Promotion of lifetime support to customers and helping to secure new business opportunities. As required, technically support Aftermarket activities in the office and work in the factory assembly department.Ensure that health & safety rules and best practice is always adhered to.Ensure that the correct tools and equipment are used for the job.Produce reports following each customer visit detailing work completed.Comply with the above to be carried out anywhere in the world to suit the needs of the business. Travel can be from a few days to a few weeks at a time, depending on the customer and job required. As the successful Field Service Engineer, you will demonstrate the following skills and experiences: Ideally, a time-served skilled electro-mechanical engineer with ONC/HNC, or equivalent work experience. On-site electrical and mechanical experience is required. Be self-motivated with the ability to work alone but still be part of a team.Customer focussed with excellent communication skills and a successful track record of developing customer relationships.Good PC skills (Word, Excel etc.)Willingness to travel (occasionally at short notice) and work on customer sites both in the UK and overseas.Hold a valid driving license.Knowledge of the existing product range would be an advantage but is not essential. Join us to “Shape What Matters for Tomorrow”Who We AreCoperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".