Current jobs related to ServiceNow Architect - Atherstone - Tomgandhi Consulting Ltd

Job Title: ServiceNow Architect

Location: Atherstone, UK

Workplace Type: On-site

Employment Type: Contract

Job Description:

Expertise required:

Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects.

ServiceNow Architecture Design:

• Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives.
• Define and implement best practices for ServiceNow configuration, customization, and development.
• Module Expertise:
• Serve as a subject matter expert (SME) in ServiceNow functional and operational modules, including Virtual Agent (VA), Human Resources (HR), and Incident Response Management System (IRMS).
• Provide guidance and support to internal teams on module configuration, workflows, and integrations.
• Expansion Projects:
• Lead expansion initiatives to deploy new ServiceNow modules or functionalities to support evolving business needs.
• Collaborate with stakeholders to gather requirements, define project scope, and develop implementation plans.
• Integration Projects:
• Architect and implement integrations between ServiceNow and other enterprise systems, applications, and tools.
• Ensure seamless data flow and synchronization between ServiceNow and external platforms.
• Customization and Development:
• Oversee the customization and development of ServiceNow applications, scripts, and workflows to extend platform capabilities.
• Review and optimize existing configurations to enhance performance, usability, and maintainability.
• Technical Leadership:
• Provide technical leadership and mentorship to ServiceNow development teams, guiding them in best practices and methodologies.
• Conduct code reviews, identify areas for improvement, and drive continuous enhancement of development standards.
• Documentation and Training:
• Create and maintain technical documentation, including architecture diagrams, design specifications, and configuration guides.
• Deliver training sessions and workshops to educate end-users and administrators on ServiceNow features and functionality.

Additional inputs:

• Extensive experience working with ServiceNow platform, with a focus on architecture design and implementation.
• Strong expertise in ServiceNow functional and operational modules such as Virtual Agent (VA), Human Resources (HR), and Incident Response Management System (IRMS).
• Proven track record of leading expansion and integration projects within the ServiceNow environment.
• Hands-on experience with ServiceNow customization, development, and scripting (JavaScript, Glide).
• Proficiency in ServiceNow administration, including user management, permissions, and security.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• ServiceNow certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified System Administrator (CSA) preferred.

Note: Interested candidates can Send CV to harika.bellamkonda@tgcworld.com