The Solution Automotive Limited | Vehicle Damage Assessor
4 weeks ago
Vehicle Damage Assessor / Estimator - Bolton Area
We are looking for a VDA/Estimator in the Bolton area.
Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses
40 hours per week, Monday to Thursday, up to 10pm with flexibility on start and finish times.
Responsibilities:
- Carry out computerised estimates using Audatex
- Communicate with customers to provide repair information and an indication of completion time
- Compile all relevant information and complete supporting documentation
- Record all estimate / repair information on the Advance system
- Monitor progress of the vehicle through the repair process
- Negotiate estimates with the Engineer when required
- Discuss claim related issues with the Engineers
- To identify opportunities for non-insurance related repairs
- To conduct mobile and drive by estimates
- To maintain and secure allocated equipment
- To assist other team members as and when required
Qualifications:
Proven experience or knowledge of working in the automotive repair industry
- ATA Accredited
- Customer service skills - experience of delivery high quality service to customers
- Planning and organisational skills
- Flexibility and adaptability managing workflow across a number of department/specialisms
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