The Solution Automotive Limited | Vehicle Damage Assessor

4 weeks ago


Egerton, United Kingdom The Solution Automotive Limited Full time
Job Description

Vehicle Damage Assessor / Estimator - Bolton Area

We are looking for a VDA/Estimator in the Bolton area.

Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses

40 hours per week, Monday to Thursday, up to 10pm with flexibility on start and finish times.

Responsibilities:

  • Carry out computerised estimates using Audatex
  • Communicate with customers to provide repair information and an indication of completion time
  • Compile all relevant information and complete supporting documentation
  • Record all estimate / repair information on the Advance system
  • Monitor progress of the vehicle through the repair process
  • Negotiate estimates with the Engineer when required
  • Discuss claim related issues with the Engineers
  • To identify opportunities for non-insurance related repairs
  • To conduct mobile and drive by estimates
  • To maintain and secure allocated equipment
  • To assist other team members as and when required

Qualifications:
Proven experience or knowledge of working in the automotive repair industry

  • ATA Accredited
  • Customer service skills - experience of delivery high quality service to customers
  • Planning and organisational skills
  • Flexibility and adaptability managing workflow across a number of department/specialisms


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