Project Manager

2 weeks ago

Loughborough, United Kingdom Champions UK plc Full time

Champions (UK) plc is one of the UK’s leading brand agencies. We boast an enviable portfolio of regional, national and international clients and a whole host of industry awards. A family-owned business driven by traditional family values, Champions has grown consistently over the past 20 years. In that time, we’ve evolved enormously in response to the world and the needs of our clients.


We continue to invest in our staff and in new technology to ensure we provide our clients with cutting edge services that deliver the very best of results. Expanding the team to over 80 highly-skilled specialists, Champions’ continued success means there are a number of additional, exciting employment opportunities.


Reporting to the Head of Project Management, an Account Manager is a key contact for clients and is responsible for managing the day-to-day delivery of campaigns. Your focus will be to ensure all activity is delivered on time, on budget and in line with the client’s specific strategic objectives. In essence, you’ll be the glue that binds it all together – Champions, the delivery of our six in-house departments, our clients and, most importantly, their outcomes.


We’re looking for drive, determination and real commitment to excellent customer service. Outstanding communication is a prerequisite and you’ll need the calm and confidence to keep those plates spinning. This role is about challenge. Challenging yourself and others to deliver above and beyond. If you can do that, there is no feeling like it.


Key Responsibilities:

  • Project Coordination and Management: Oversee multiple regional and national projects, ensuring timely delivery and seamless execution. Work closely with the Head of Project Management to coordinate client deliverables within tight deadlines.
  • Client Relationship Management: Establish and maintain strong business relationships with clients, ensuring regular communication and maximizing the potential of each account. Understand clients’ objectives and exceed expectations through proactive management and strategic planning.
  • Problem-Solving: Address and resolve any issues promptly, ensuring projects stay on track and deadlines are met. Collaborate with cross-functional teams to provide quick, effective solutions.
  • Project Monitoring and Reporting: Track and report on project progress, working with internal departments and external suppliers to ensure milestones are met and budgets are adhered to. Use project management tools such as Wrike to monitor timelines and resources.
  • Budget and Cost Control: Manage project budgets effectively, ensuring accurate reconciliation of costs to maintain profitability while meeting client needs.
  • Stakeholder Communication: Maintain clear, ongoing communication with clients at all stages of the project. Attend client meetings, ensuring all work and communications align with their expectations and requirements.
  • Quality Assurance: Review all project deliverables before submission to clients, ensuring they meet the agreed-upon standards and specifications.
  • Supplier Management: Conduct supplier research, establish partnerships, and ensure timely distribution of marketing materials as needed for project execution.



Required Experience, Qualifications, and Skills:

  • Project Management Expertise: At least three years of experience in project management or a similar role, ideally within a fast-paced agency or digital marketing environment.
  • Strong Client-Facing Abilities: Demonstrated experience managing client accounts, fostering relationships, and delivering high-quality services.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to explain complex project details to clients and internal teams.
  • Organizational and Time Management Skills: Exceptional administrative, planning, and organizational abilities, with a focus on managing multiple projects simultaneously under pressure.
  • IT and Project Management Tools Proficiency: Strong IT skills, including proficiency with Microsoft Excel and experience using project management tools like Wrike (or similar).
  • Attention to Detail and Accuracy: A keen eye for detail, ensuring precision in project execution, reporting, and client deliverables.
  • Negotiation Skills: Strong negotiation skills to handle budgets, timelines, and supplier agreements.
  • Digital Marketing Knowledge: Understanding of digital marketing channels and tactics, particularly in relation to web design and development projects, to help guide project delivery.
  • Full UK Driving License: A valid UK driving license for potential travel between client sites.

Additional Skills:

  • Ability to multitask effectively and thrive in a fast-paced environment.
  • Highly motivated, proactive, and with a creative mindset to solve problems and improve processes.
  • Team player with strong collaboration skills, working across departments to deliver successful projects.



Benefits

• On-site gym

• The opportunity to take country walks around our grounds for exercise and well being

• New starter goodie bag

• Enhanced holiday allowance after two year continuous service with the company

• Modern, clean and spacious office in our new £1million digital hub

• Departmental socials

• Ongoing Training

• Contributory pension scheme

• Birthday bottle of bubbly

• My SmartE app

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