Shipping Administrator

3 weeks ago


Bristol, United Kingdom Uniserve Group Full time

The Vacancy


About Uniserve: As a distinguished, dynamic international freight and logistics company, we are at the forefront of global trade, operating in key marketplaces such as Europe, China, Southeast Asia, and the Indian Subcontinent. Our team of dedicated logistics specialists manage bespoke solutions for some of the World’s best-known brands.

We pride ourselves on fostering a dynamic work environment that encourages creativity, collaboration, and continuous learning.

If you are passionate about logistics and thrive in a fast-paced environment Uniserve is seeking a diligent and organised Shipping Administrator to join our dynamic team. As a Shipping Administrator, you'll play a crucial role in managing our freight operations with precision and efficiency. The ability to work well within a small team is essential.


Minimum requirements - 6 months industry freight forwarding/logistics experience and knowledge of “customs clearance”


Key Responsibilities:


  • Booking new jobs on our Freight management systems to ensure smooth operations.
  • Managing and processing all shipping documentation accurately and in a timely manner.
  • Monitoring shipments through effective communication channels.
  • Updating company systems promptly and ensuring all relevant paperwork is in place.
  • Liaising with airlines, carriers, shipping lines, and other freight forwarding companies to coordinate shipments.
  • Creating Import/Export declarations to HM Customs via our systems.
  • Providing customers with timely and accurate updates on their shipments.
  • Organising the delivery of customer goods within company credit policy.
  • Generating invoices following company credit control procedures.
  • Handling customer and overseas partner queries professionally.
  • Acting as cover within the team when required.
  • Building and maintaining excellent working relationships with customers and suppliers.


Key Competencies:


  • Strong administration skills to handle documentation and procedures efficiently.
  • Proficiency in computer systems, ideally Multifreight and Microsoft Office.
  • Excellent written and verbal communication skills.
  • Ability to multitask effectively and work well under pressure.
  • Effective time management to meet deadlines consistently.
  • Capacity to work independently or collaboratively as part of a team.



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