Current jobs related to Customer Support Engineer Biomolecular Solutions - Harwell, Oxfordshire - Lifelancer

  • Lead Satellite Systems Engineer

    1 day ago

    Harwell, Oxfordshire, United Kingdom Bluestream People Full time

    Overview:We're seeking an experienced Lead Satellite Systems Engineer to lead a dynamic team of engineers, whilst driving the development of cutting-edge space-based communication technologies. Reporting to the Director of Engineering, you'll play a pivotal role in delivering innovative solutions for exploration missions and next-generation satellite...

  • Front End Engineer

    2 weeks ago

    Harwell, Oxfordshire, United Kingdom Corriculo Full time

    Job Description Front-End Engineer, Software Developer, Angular, Didcot, COR5676 Join our client's growing team and be a part of something truly impactful As a Front-End Engineer, you'll have the opportunity to work on worthwhile projects that benefit the world.  Our client has requested candidates work 2 days a week in Harwell, Oxfordshire and 3...

  • Embedded Software Engineer

    1 week ago

    Harwell, Oxfordshire, United Kingdom OPD (Oxford Product Design) Full time

    EMBEDDED SOFTWARE ENGINEER Full Time. Based: Harwell with the opportunity for flexible home working 1-2 days a week.JOB PURPOSETo lead the delivery of electronics projects at OPD and strategically develop OPD's firmware and hardware design and development offerings to our clients.ABOUT YOUWe're looking for an experienced embedded software engineer who is...

  • Embedded Software Engineer

    4 weeks ago

    Harwell, Oxfordshire, United Kingdom OPD (Oxford Product Design) Full time

    EMBEDDED SOFTWARE ENGINEER Full Time. Based: Harwell with the opportunity for flexible home working 1-2 days a week. JOB PURPOSE To lead the delivery of electronics projects at OPD and strategically develop OPD's firmware and hardware design and development offerings to our clients. ABOUT YOU We're looking for an experienced embedded software engineer...

  • Customer Service Specialist

    2 weeks ago

    Harwell, Oxfordshire, United Kingdom Advocate Group Full time

    German Speaking Customer Experience Specialist Location: Harwell, Oxfordshire (Hybrid – 3 days on-site) Type: Permanent Are you a fluent German speaker with a passion for delivering exceptional customer experiences in a fast-paced, premium brand environment? Our client, a global leader in high-performance apparel and footwear, is looking for a...

  • Customer Service Specialist

    3 weeks ago

    Harwell, Oxfordshire, United Kingdom Advocate Group Full time

    German Speaking Customer Experience Specialist Location: Harwell, Oxfordshire (Hybrid – 3 days on-site) Type: PermanentAre you a fluent German speaker with a passion for delivering exceptional customer experiences in a fast-paced, premium brand environment?Our client, a global leader in high-performance apparel and footwear, is looking for a proactive and...

  • German Speaking Customer Experience Specialist

    3 days ago

    Harwell, Oxfordshire, United Kingdom The Advocate Group Full time

    German Speaking Customer Experience SpecialistLocation: Harwell, Oxfordshire (Hybrid – 3 days on-site) Type: PermanentAre you a fluent German speaker with a passion for delivering exceptional customer experiences in a fast-paced, premium brand environment?Our client, a global leader in high-performance apparel and footwear, is looking for a proactive and...

  • Electronics Engineer

    1 day ago

    Harwell, Oxfordshire, United Kingdom Bluestream People Full time

    We are seeking a Temporary Electronics Engineer for 6-8 weeks with experience in mixed-signal board design to support the development of a specialised test board for a focused radiation testing application.This role involves working with two key components:Analog Devices AD9082 (High-speed DAC/ADC)Marvell 88E1111 (Ethernet Transceiver)Please note: This is...

  • Electronics Engineer

    24 hours ago

    Harwell, Oxfordshire, United Kingdom Bluestream People Full time

    We are seeking a Temporary Electronics Engineer for 6-8 weeks with experience in mixed-signal board design to support the development of a specialised test board for a focused radiation testing application.This role involves working with two key components:Analog Devices AD9082 (High-speed DAC/ADC)Marvell 88E1111 (Ethernet Transceiver)Please note: This is...

  • Snr Hardware Design Engineer

    2 days ago

    Harwell, Oxfordshire, United Kingdom Bluestream People Full time

    Join a growing UK-based team developing cutting-edge space-based communication systems and advanced sensor technologies for some of the most exciting missions in Europe. As aSenior Hardware Design Engineer, you'll play a leading role in designing high-performance electronic hardware that powers next-generation satellite payloads, instruments, and...

Customer Support Engineer Biomolecular Solutions

1 month ago

Harwell, Oxfordshire, United Kingdom Lifelancer Full time

Job Title: Customer Support Engineer Biomolecular Solutions

Job Location: Harwell Didcot OX11 UK

Job Location Type: Remote

Job Contract Type: Fulltime

Job Seniority Level: Associate

Job Description

Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cuttingedge life science research patient diagnostics and ensures the safety of water food and pharmaceuticals. As scientists and clinicians pursue small everyday advances and lifechanging discoveries we provide trusted answers to their most critical questions and challenges. We can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at

Every day Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work we deliver insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work

You will be responsible for supporting our clients with onsite installation implementation maintenance and delivery of customer training on our biomolecular solutions including automation products like microplate readers and liquid handlers.

Your main responsibilities will be:
  • Respond to customer needs by providing repair installation upgrade and preventive maintenance activities
  • Contact customers in a timely manner and schedules service efficiently
  • Connect with manager and sales team to understand and meet customer needs and expectations
  • Maintain Agilent's customer service reputation by aligning with all corporate policies and procedures
  • Complete administrative paperwork and computer reports promptly and accurately
  • Provide feedback to the Product Specialists manufacturing or OEM vendors concerning performance anomalies encountered use the complaint handling system as required
  • Address customer requests for service and communicate proactively before during and after service

For this role you will be working remotely combined with daily travel to customer sites in the UK and Ireland (a company car will be available to you). This position can be based anywhere in England.

Qualifications

We are looking for an individual with the following background:
  • University degree in a Life Science related field (Biology Biotechnology Biomedical Science/Engineering Biochemistry etc…)
  • Significant handson experience with biomolecular genomics and/or cell analysis solutions especially with automated instruments and workflows either as an enduser in a lab OR in a similar technical support role
  • Knowledge of/experience with automated microplate readers and liquid handlers
  • Full proficiency in English
  • A valid driving license

On a personal level you are proactive outgoing and customer focused. You enjoy working both autonomously and as part of a team to solve various types of problems. You have great communication and written skills to interact with many internal and external partners.

What we offer:

We will ensure you get all the training and development opportunities you need to become the best in your field including learning about new applications and workflows in Agilent's innovative demo facility.

Agilent offers core global benefits to all staff but in addition to these the business offers Agilent Result Bonus Stock Purchase Plan Life Insurance Pension Healthcare Employee Assistance Program Holiday and Company activities.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.

Travel Required:

100% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Lifelancer ( ) is a talenthiring platform in Life Sciences Pharma and IT. The platform connects talent with opportunities in pharma biotech health sciences healthtech and IT domains.

For more details and to find similar roles please check out the below Lifelancer link.

/jobs/view/dd2694f0b2f5e6009d4d6fca04252ead

Apply on Lifelancer Platform
Key Skills
Abinitio,Google Analytics,Corporate Communications,Infection Control,Lab Technology,Condition Monitoring
Employment Type : Full Time
Experience: years
Vacancy: 1