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IT Application Support Analyst
3 months ago
Up to £50,000 depending on experience, 30 days annual leave (plus bank holidays), private healthcare, up to 25% bonus.
An exceptional opportunity is available for an ambitious Application Support Analyst to join the dynamic and thriving team of a prominent financial institution.
Key Responsibilities:
- Spearhead first-line support operations for a diverse range of applications.
- Meticulously track personal incident and problem engagement.
- Ensure swift resolution of application incidents, meeting or surpassing designated service level targets.
- Undertake comprehensive post-incident problem analysis.
- Prioritise and engage with in-scope work requests in alignment with their priority.
- Demonstrate prowess in analysis, development, and testing for assigned tasks.
The Ideal Candidate Will Have:
- Strong Cobol skills, coupled with a desirable proficiency in languages like C and C#.
- Proficiency in navigating Linux/UNIX environments, specifically within the realm of financial services applications.
- A wealth of hands-on experience and extensive knowledge of enterprise-level applications.
- A profound grasp of change management principles and practices.
- Ideally, a foundational understanding of ITIL concepts.
Don't miss out on this incredible opportunity to make your mark in the financial sector. Apply now with your up-to-date CV for immediate consideration.
