Staff Site Reliability Engineer

About UsCME Group is seeking a Staff SRE to help, build, operate and scale systems in our Markets portfolio. Markets SREs work on products and applications related to CME’s Globex trading platform. Our systems deliver an exceptional combination of low-latency performance and rock-solid reliability to seamlessly handle the world’s busiest trading days.The successful candidate will have a strong understanding of SRE principles and practices, enjoy the cut-and-thrust of operating Production systems, be a strong communicator, and may have previously worked in an SRE role, a software engineering role, a DevOps role or a systems engineering role.About The RoleAs a Staff SRE you'll lead Product direction for improving reliability. You will shape our roadmap, architecture and drive high-impact changes across teams.Key ResponsibilitiesServe as the technical leader for Product reliability - defining a Product Reliability Roadmap and influencing decisions on direction and prioritisationDefine, design and lead the implementation of Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs) that truly reflect customer experience, alongside appropriate observability and monitoringWork alongside lead product engineers to design testing for reliability, performance, capacity and DRLead reliability delivery for the team, assuming accountability while managing risks and dependencies, and ensuring Product leadership are proactively updatedParticipate in on-call and act as an escalation to others; steps in to act as an Operational Lead in major incident response - demonstrating urgency while remaining calm and consideredLead post-incident analyses and work with stakeholders to prioritise both tactical and strategic improvements Apply a continuous improvement mindset, identify reliability process improvements and work with Product leaders to influence change and adoption of team processImprove reliability, quality, and time-to-market through removal of toil and seizing opportunities to shift-left etc.Participate in DR testing and continuously improveLead Production review meetings based on SLOs, error budgets and incident data and ensure outcomes are decided and prioritisedRepresent SRE in architecture decisions with reliability and resiliency a priorityMentor other engineers in SRE principles, championing a culture of “SRE as a practice”Map usage to capacity to costs, while ensuring no impacts to reliabilitySupport the migration of markets applications to Google Cloud Platform (GCP), ensuring a seamless transitionStay informed on emerging technologies & latest industry trends, and recognise opportunities for CME GroupDevelop POCs which can be adopted and reused across the organisationWhat We’re Looking ForA highly accountable and collaborative person with demonstrated ability to influence change and proven track record of leading large-scale changesExcellent communication and teamwork skills; someone with strong stakeholder management who is able to communicate effectively across disciplines and across regionsExperience working in an SRE roleExperience with Linux-based systems & with Cloud-based platform(s) - Google Cloud Platform, GCE, and/or GKE a bonusStrong knowledge of application architectures, messaging middleware, and network protocolsStrong coding capabilities (scripting languages Python, Bash, Ansible, Terraform, etc.); Java a bonusExperience with monitoring and observability tools such as OpenTelemetry, Splunk, Prometheus, Grafana, etcExperience automating CI/CD processes and solutionsA growth mindset; eagerness to learn and adapt in a fast-paced trading environment.Understanding of current and emerging technologiesDesirableExperience working on financial applications and trading platforms in capital markets is a bonusExperience working on ultra-low latency (ULL) platform a bonusExperience working in an agile environmentWhy CME GroupBe part of a global leader in financial services technologyWork on cutting-edge technology in a collaborative and innovative cultureCompetitive compensation and benefits packageOpportunity to grow and advance your career in SRE with an organisation who is transforming to this approachJoin CME Group and play a crucial role in ensuring the stability and performance of our Markets applications while contributing to the migration to Google Cloud Platform. Apply now to be a part of our dynamic SRE teamCME Group: Where Futures are MadeCME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.