Merchandiser

4 weeks ago

London, United Kingdom Adecco Full time

Job Title: Online Store Site Merchandiser

Duration: 30th June 2024 (potential for extension)

Location: UK Remote


JOB DESCRIPTION


The mission of the company is to profitably showcase our technology and illuminate our innovation story, by transforming the buying and ownership experience for company's devices, software and services. As we grow our online stores business in the UK, we’re looking for an energetic, motivated and results-driven Site Merchandiser with site optimization, digital marketing and deep ecommerce expertise.


Your role as the Online Store Site Merchandiser UK is to plan and drive online performance and customer satisfaction by managing our Store site experience and sales conversions in partnership with Site Merchandising Operations, Production Operations and various other business / marketing teams.


The successful Site Merchandiser will combine a detail-oriented approach to tasks with an interest in understanding what drives customers to purchase.


Key responsibilities include the following:


Building and maintaining the Site Merchandising content plan and aligning with key local & regional stakeholders (business owners) to ensure key products, promotions and customer messages are present.


Ownership of the end-to-end customer journey: ensuring products, services, sales motions and customer messages are clear and accurate.


Working with our Site Merchandising Operations team to creating thorough and accurate briefs via merchandising tools to ensure the Production Operations team update the storefront appropriately.


Analyze site metrics and related data to identify opportunities to improve conversion rate and drive revenue growth across assigned product categories, upsell and cross sell motions.


Use analytics tools, customer verbatim and market trends to turn data into insights and share with the worldwide Stores team.


Partner to develop and implement ‘test and learn’ frameworks to optimize site performance and site experience.


Keep up-to-date with online and ecommerce marketing trends in the region and globally, and develop programs and testing solutions to optimize site performance.


Partner with key stakeholders to influence and coordinate merchandizing activities required for campaigns and key sales beats.


Conducting occasional ‘shop the store’ and QA checks to ensure strong execution and a smooth customer experience (primary responsibility for this sits within Site Merchandising Operations team).


What you bring to the role:


Sufficient years of ecommerce experience in driving site merchandising, digital marketing or similar discipline.


A deep understanding of e-tailers and ecommerce in the UK, both current and emerging, with the ability to translate marketing needs into program execution to drive store performance.


Deep familiarity with customer data and consumer insights; high degree of comfort with sales data analysis.


A character that exemplifies company's values including integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect.


Passionate about the customer with a strong interest in understanding and driving user behavior.


Analytical and process-oriented, comfortable learning data analysis tools.


Comfortable in a fast-paced, dynamic environment.


Positive, energetic attitude.


Willingness to be flexible and pivot across multiple tasks as necessary.

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