Client Services Team Lead
2 weeks ago
- £40k
- £80k OTE
- Mon to Fri
- £40k Basic Salary
- £80k OTE
- Monday to Friday work schedule
- Lead and manage the Client Services Team, ensuring outstanding customer service and client satisfaction.
- Develop and maintain strong relationships with key clients, understanding their needs and expectations.
- Drive team performance to meet or exceed targets and objectives.
- Monitor and improve client service processes, identifying opportunities for enhancement.
- Collaborate with other departments to ensure a seamless client experience.
- Provide guidance, coaching, and support to team members to foster their professional growth.
- Proven experience in client services management, ideally with a reputable brand.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- A customer-focused mindset and ability to anticipate client needs.
- Strong problem-solving and decision-making skills.
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Client Services Team Lead
3 days ago
London, United Kingdom capital.com Full timeWe are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. is on a mission to make...
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Client Services Team Lead
2 days ago
London, United Kingdom capital.com Full timeWe are a Fintech company with a difference, we use innovative technology to develop the most easy-to-use and transparent financial trading platform on the market. We’re seeking a **Client Services Team Lead** to join our team and help spread our message. **Key responsibilities**: - Build strong relationships with other departments, advocating for the...
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Service Desk Team Lead
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Service Desk Team Lead
3 weeks ago
London, United Kingdom totality services Full timeJob DescriptionJob Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for...
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Service Desk Team Lead
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London, United Kingdom totality services Full timeJob Description - Service Desk Team LeadIs this your next job Read the full description below to find out, and do not hesitate to make an application.We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial...
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Service Desk Team Lead
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Service Desk Team Lead
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Greater London, United Kingdom totality services Full timeJob Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...
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Greater London, United Kingdom totality services Full timeJob Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...
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Greater London, United Kingdom totality services Full timeJob Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...
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