Field Service Engineer

2 days ago


Devon, United Kingdom Global Technology Solutions Ltd Full time

Job Title: Field Service Engineer
Location: Exeter, UK
Salary: £28000 p.a + Benefits

About the Role:
We are seeking a skilled and proactive IT Field Service Engineer to join our team in Exeter. This role is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT solutions to clients.

Key Responsibilities:

  • Install, configure, and maintain IT hardware and software at client sites.
  • Diagnose and resolve technical issues, including network and system troubleshooting.
  • Provide support for desktop, server, and network environments.
  • Perform routine maintenance and upgrades to ensure optimal system performance.
  • Deliver excellent customer service, offering clear communication and tailored solutions.
  • Maintain accurate service records and documentation for all work undertaken.
  • Stay updated with the latest IT technologies and best practices.

About You:

  • Proven experience as an IT Field Service Engineer or similar role.
  • Strong technical expertise in hardware, software, and networking.
  • Familiarity with operating systems (Windows, macOS, Linux) and server management.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and customer service skills.
  • Ability to work independently and adapt to changing priorities.
  • Full UK driving license is essential.
  • Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.

What our Client Offer:

  • Competitive salary and performance-based incentives.
  • Company vehicle and tools provided.
  • Opportunities for ongoing training and professional certifications.
  • A supportive team and a collaborative work culture.
  • Career progression opportunities within a forward-thinking IT organisation.


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