Housekeeping Manager

1 week ago

East London, United Kingdom Marlin Full time

Marlin operates a premium collection of Serviced Apartments, Hotels, and Aparthotels across central London and Dublin.

As we continue to grow rapidly, were looking for a driven Housekeeping Manager to proactively drive strategies to deliver product enhancements and operating efficiencies whilst ensuring highest levels of guest satisfaction is consistently exceeded.

This is a fantastic opportunity to join a thriving company with plenty of room for career progression.

Marlin Aparthotel is looking for an experienced, standard driven Housekeeping Manager with passion, drive and enthusiasm. The Housekeeping Manager assumes full responsibility for the operation of this important Hotel function.

Key Responsibilities:

  • To proactively plan the housekeeping department on a daily, weekly and annual basis in relation to staffing as necessary.
  • To delegate daily duties to colleagues and ensure all work areas are covered.
  • To supervise and check rooms ensuring high standards are being maintained at all times.
  • To ensure all mandatory & job-related training is completed and to the highest of standards.
  • Ensure a high standard of cleaning in bedrooms, public areas.
  • Leading, monitoring, motivating, coaching and inspiring the team, providing guidance and support.
  • Ensure there is always clear communications between departments.
  • Check all logs are completed in the maintenance and lost property reporting systems.
  • Ensure stock and linen is ordered and par levels maintained.
  • Check all stores are kept tidy, Stock control including damaged stock.
  • Work closely with the reception and reservation teams ensuring rooms are being made available as per guest requirements and in a timely manner.
  • Monitor and document all cleaned areas and report and damages.
  • To ensure that reasonable care is taken for the health and safety of colleagues and customers and any third-party providers on site.

Requirements:

  • Previous management experience, minimum of 2 years in a similar role or supervisory role is essential.
  • Be able to provide a superb guest service and have excellent communication, people skills and interpersonal skills.
  • Excellent leadership skills.
  • Excellent attention to detail in delivering customer care standards.
  • Be able to multi task and be willing to help where required in all areas of the hotel.
  • Ability to cope well under pressure.
  • Be flexible, adaptable, approachable and lead by example.
  • Be available and flexible for early starts and late finishes, weekends and bank holidays.

Benefits:

  • Cycle to Work Scheme
  • Paid Day Off on your Birthday
  • Paid Day Off for Charity Work
  • Free Eye Test Voucher
  • 50% Dry Cleaning Discount
  • Annual Summer & Winter Party
  • £100 Refer a Friend Scheme
  • Hero of the Month Award Monthly

Marlin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


AMRT1_UKCT

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