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Service Manager
2 weeks ago
Job title: Service ManagerLocation: ChorleyContract Type: Perm - Full timeSalary: £35k - £40kJob DescriptionThis company is seeking a highly motivated Service Manager to join their team. The successful candidate will be responsible for overseeing the delivery of services to clients, ensuring that all service level agreements are met and exceeded. Key Responsibilities
- Manage the delivery of services to clients
- Ensure that all service level agreements are met and exceeded
- Manage a team of service professionals
- Provide coaching and guidance to team members
- Develop and implement strategies to improve service delivery
- Monitor and report on service performance
- Manage customer escalations and complaints
- Collaborate with other departments to improve overall customer experience
Requirements
- Proven experience as a Service Manager or similar role
- Excellent leadership and management skills
- Strong customer service skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
- Strong problem-solving and analytical skills
- Experience in the technology industry is a plus
- Bachelor's degree in Business Administration or related field
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for career growth and development
- Dynamic and collaborative work environment
- Opportunity to work with cutting-edge technology
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on or send an E-Mail to
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Chorley, United Kingdom Speed Medical Examination Services Full timeAbout the DivisionHandl Group are a buy-and-hold investor that specialise in spotting companies with genuine promise and providing them with the expertise and support to innovate and excel. Handl Group are split into three divisions, Insurance, Health and Assessments. The Assessment Division comprises of seven companies which provide independent medical...
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Chorley, United Kingdom Speed Medical Examination Services Full timeAbout the Division Handl Group are a buy-and-hold investor that specialise in spotting companies with genuine promise and providing them with the expertise and support to innovate and excel. Handl Group are split into three divisions, Insurance, Health and Assessments. The Assessment Division comprises of seven companies which provide independent medical...