Sales Support Advisor

2 weeks ago

Cardiff, United Kingdom Blue Arrow Full time

Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.They are looking for Customer Advisors to join their team in Cardiff, Reading or Perth.It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all.Sales Support AdvisorCardiff CF23, Reading RG2 or Perth P1£14.02 per hour37-hour week Start Date: 27/05/2024Provisional End Date: 31/03/2025 (extension possible)Training: New Starters will be required to be in the office 3 days a week during their training period.Hybrid role: After initial training period, there is an expectation to visit the office twice per week.

Our Role

The Sales Support department is responsible for processing all new and renewing business energy supply tenders. It supports the business energy sales teams working towards the company's ambitious goals to be the leading business energy and related services supplier.As a Sales Support Advisor your role will be diverse and dynamic, we have opportunities in areas such as pricing, contract retention, renewals, contract administration and securing contracts into our Evolve system.

Responsibilities

It will be your responsibility to accurately log, quote and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role. It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers, and falls within stringent compliance parameters.You will need some customer service skills to provide a flexible service to both internal and external customers. Being an excellent rapport builder and communicator is essential as you will be working with all levels.

Essential Skills and Experience

* Previous experience in call centre environments (6 months+).* Superb customer services & communication skills.* A good working knowledge of Microsoft Office packages, (Word and Excel) is essential. * A strong team work ethic is essential for the role to meet the fast-paced business demands as we are a growing department and change is always happening. * You should be comfortable working closely with your team or independently. * You should also expect to meet targets and manage your own workload.* Utility Experience would be desirable but not essential. We can provide training and you'll be sure to learn a lot as a Sales Support Advisor.If you are interested in the role, and you meet the above criteria then we would like to hear from you. Please apply online today

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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