Product Manager Children and Families Systems

DescriptionProduct Manager Children & Families SystemsPermanentGrade 4 - 34434 to 41771Consultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekPermanentFull-time 36.5 hours per week (hybrid working typically 1-2 days a week in the Council House and able to attend key meetings across Birmingham in person when required)Do you want to make a real difference to children young people and families in Birmingham The Children and Families Directorate at Birmingham City Council is seeking a proactive and collaborative Product Manager to join our Digital Evidence Performance Service (DEPS) team. We are on an ambitious digital transformation journey putting user-centred design and data-driven decision-making at the heart of our services. As part of DEPS you will help ensure our core case management systems are stable compliant and user-friendly supporting over 2000 users and enabling positive outcomes for families across the city.About the RoleIn this role you will coordinate multidisciplinary teams to deliver and support digital products and services manage system governance and user access and provide structured training and technical support to colleagues. You will work closely with Digital & Technology Services (DTS) suppliers and a wide range of stakeholders to drive adoption of new digital tools resolve technical issues and champion continuous improvement. Your ability to communicate complex technical concepts in a clear user-friendly way will be key as will your commitment to equality diversity and safeguarding.About YouYou will be an established professional with a degree-level qualification in a relevant subject or equivalent experience and a strong background in business application support and digital systems. Youll have experience in technical support training and system governance ideally within a large or complex organisation. Using your knowledge of digital tools and applications you will design and deliver effective solutions support user onboarding and maintain a pipeline of improvements that enable services to deliver positive outcomes for children and young people in Birmingham. Your excellent communication and engagement skills will help you work with a range of users stakeholders and IT professionals and your commitment to equality diversity and safeguarding will be central to your approach.This is a fantastic opportunity to use your skills and experience to help shape the future of digital services for children and families in Birmingham. To be part of this dynamic and growing team please get in touch.For any informal enquires please contact:Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.We welcome applications from people with caring responsibilities and flexible working options will be considered.Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.Job Description and PersonSpecificationRequired Experience:IC Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 34434 - 41771