Duty Manager

4 days ago


Plymouth, United Kingdom SSP Careers Full time

Duty Manager / Team Leader at Cafe Local - Plymouth Station.

 

Pay Rate: £12.22 per hour +  as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.42per hour.

 

Shift Pattern: Part Time ( 20hrs ), scheduled between 5 :30am and 8pm including weekends.
 

  • Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.

 

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.   

 

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. 

 

Join our dynamic team as a valued Duty Manager (Team Leader), where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference

 

WHY JOIN SSP AS DUTY MANAGER (TEAM LEADER)?

 

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

 

  • 75% discount on your meal while on shift.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
  • Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

AS A DUTY MANAGER / TEAM LEADER YOU’LL:

 

  • Have at least 1 year experience working as a supervisor in hospitality or retail role.
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
  • Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

 

Feel like you could belong at SSP? Apply now and start the best part of your journey as Duty Manager

 

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.


  • Duty Manager

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Select Service Partner UK Ltd Full time £12

    Job Title: Duty ManagerAbout the Role:We are seeking a highly motivated and experienced Duty Manager to join our team at Cafe Local - Plymouth Station. As a Duty Manager, you will be responsible for leading a team of colleagues to deliver exceptional customer service and ensure the smooth operation of the unit.Key Responsibilities:* Lead a team of colleagues...

  • Duty Manager

    7 days ago


    Plymouth, Plymouth, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that surpasses customer expectations.Key Responsibilities:Take charge of creating a clean and welcoming atmosphere that surpasses customer expectations.Guide and support...

  • Duty Manager

    4 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About UsAt Stonehouse Pizza & Carvery, we're passionate about delivering exceptional experiences to our guests. As a Duty Manager, you'll play a key role in leading your team to success and ensuring our guests receive the highest level of service.What We OfferFlexible shifts to suit your lifestyle33% discount across all our brands20% discount for up to 5...

  • Duty Manager

    4 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About UsAt Stonehouse Pizza & Carvery, we're passionate about delivering exceptional experiences to our guests. As a Duty Manager, you'll play a key role in leading your team to success and ensuring our guests receive the highest level of service.What We OfferFlexible shifts to suit your lifestyle33% discount across all our brands20% discount for up to 5...

  • Duty Manager

    3 months ago


    Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Duty Manager at the Lord Louis, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure...

  • Duty Manager

    2 weeks ago


    Plymouth, Plymouth, United Kingdom SSP Full time

    Job Title: Duty ManagerAbout the Role:As a Duty Manager at SSP, you will be responsible for creating a clean and welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment while being the go-to person for day-to-day queries.Key Responsibilities:* Take charge of...

  • Duty Manager

    3 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly skilled Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business.Train and...

  • Duty Manager

    3 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly skilled Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business.Train and...

  • Duty Manager

    3 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the...

  • Duty Manager

    1 month ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly skilled Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business.Train and...

  • Duty Manager

    1 month ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly skilled Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business.Train and...

  • Duty Manager

    1 month ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly skilled Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business.Train and...

  • Duty Manager

    3 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the...

  • Duty Manager

    1 month ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    About the RoleWe are seeking a highly skilled Duty Manager to join our team at Stonehouse Pizza & Carvery. As a key member of our management team, you will be responsible for leading your team to success and ensuring our guests receive an exceptional experience.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business.Train and...

  • Duty Manager

    2 weeks ago


    Plymouth, United Kingdom CV-Library Full time

    SSP UK Duty Manager / Team Leader at Cafe Local - Plymouth Station. Pay Rate: £12.22 per hour +  as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.42per hour. Shift Pattern: Part Time ( 20hrs ), scheduled between 5 :30am and 8pm...

  • Duty Manager

    2 weeks ago


    Plymouth, United Kingdom SSP Full time

    Job description: Duty Manager / Team Leader at Cafe Local - Plymouth Station.   Pay Rate: £12.22 per hour +  as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.42per hour.   Shift Pattern: Part Time ( 20hrs ), scheduled between 5 :30am and 8pm including...

  • Duty Manager

    2 weeks ago


    Plymouth, United Kingdom SSP Full time

    Job description: Duty Manager / Team Leader at Cafe Local - Plymouth Station.   Pay Rate: £12.22 per hour +  as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.42per hour.   Shift Pattern: Part Time ( 20hrs ), scheduled between 5 :30am and 8pm including...

  • Duty Manager

    17 hours ago


    Plymouth, Plymouth, United Kingdom SSP Full time

    Duty ManagerWe are seeking a highly skilled Duty Manager to join our dynamic team at SSP. As a key member of our hospitality team, you will be responsible for creating a clean, welcoming atmosphere that exceeds customer expectations.Key Responsibilities:Oversee the unit's opening and closing, ensuring operational excellence and adherence to...

  • Duty Manager

    2 weeks ago


    Plymouth, Plymouth, United Kingdom SSP Full time

    Job Title: Duty Manager - Team LeaderAs a Duty Manager - Team Leader at SSP, you will be responsible for creating a clean and welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.Key Responsibilities:Take charge...

  • Duty Manager

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Stonehouse Pizza & Carvery Full time

    Be a Part of a Dynamic TeamAs a Duty Manager at Stonehouse Pizza & Carvery, you will work closely with the General Manager to drive business success. Your key responsibility will be to oversee all aspects of the restaurant, ensuring that our guests receive an exceptional dining experience.Key Responsibilities:Assist the General Manager in the day-to-day...