Claims Specialist
3 weeks ago
About the role:
Our client is seeking a dedicated and motivated Claims Consultant to join their dynamic team in London. Candidates with 3-6 years of relevant experience in handling insurance claims are of interest. As a Claims Associate, you will be responsible for efficiently managing and processing claims, providing exceptional customer service to clients, and ensuring accuracy and compliance with company policies and regulations.
Responsibilities include:
- Provide technical assistance to the claims product leaders and colleagues
- Process and adjudicate insurance claims accurately and efficiently within established timelines.
- Communicate with clients, policyholders, and other stakeholders to provide updates on claim status, address inquiries, and resolve issues promptly and professionally.
- Maintain accurate and organized claim files and documentation, including claim forms, correspondence, and reports.
- Evaluate settlement options and negotiate fair and reasonable settlements with claimants or their representatives.
- Identify and report potential instances of fraud or suspicious claim activity and participate in fraud investigation processes as necessary.
- Stay updated on industry trends, regulatory changes, and best practices related to claims management and insurance coverage.
About you:
- 1-5 years of relevant insurance experience across any line, A&H interesting.
- Understanding of claims process and markets
- Experience of technical claim handling - 1st and 3rd party lines.
- Ability to work independently with high attention to detail.
- Strong communication and interpersonal skills.
- Enthusiastic and committed team player who can challenge other team members and work collaboratively in a highly focussed and skilled work environment.
- Excellent negotiation skills and ability to develop claim strategies
If you meet the above criteria sent your CV to alex.alman@angovepartners.com and let's set up a call
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