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Residential Support Worker

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London, United Kingdom LONDON BOROUGH OF HOUNSLOW Full time

Residential Support Worker – Bedfont Lane Children’s Home x 10 Employment: 9 x permanent and 1 x part-time Hours: 36 hours per week and 1 x part-time at 18 hours per week DBS: Enhanced DBS required About us at Hounslow We’d love you to join us at the London Borough of Hounslow Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.  We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.  All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.  It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form. Our Benefits If you join us, you’ll have access to a range of employee benefits. Read more about these here. About The Role Are you ready to take the next step/new leap in your career in residential children's care? Are you looking for a fresh new start? Come join a brand new team where you will be supporting our children and young people, by helping them to build trusted relationships. We want people like you - who will bring empathy, consistency, and resilience to your work - creating positive experiences filled with laughter, fun, and love, while helping our children and young people to develop healthy routines and healthy coping strategies. Through supporting them to engage with fun and meaningful activities including education you will help support the contribution to everyday life within the home. In doing so, you will help them manage their emotions and behaviours, process trauma, and navigate some complex family dynamics. This is an exciting opportunity to be part of something brand new and truly impactful. We’re opening a brand new, purpose-built six-bedroom residential children’s home (Bedfont Lane) in Hounslow early next year, designed to support Looked After Children with complex and challenging behavioural needs. As a Residential Support Worker, you’ll play a pivotal role in shaping the culture, standards, and success of this home from day one. We’re building a passionate, skilled, and committed team to deliver outstanding care and support to Hounslow’s children and their families. You’ll be at the heart of this mission—leading with compassion, driving excellence, and making a real difference in the lives of vulnerable young people. This is an opportunity to create a safe, nurturing, and empowering environment where children can thrive. If you’re ready to take on a leadership role in a dynamic new setting and help build something special for the community, we want to hear from you. About The Team You’ll Be Working In The Children’s Safeguarding and Specialist Services team is dedicated to protecting and promoting the welfare of vulnerable children and young people. Its core purpose is to provide safe, nurturing, and high-quality care environments that support children’s development, emotional wellbeing, and long-term outcomes. You’ll be joining a newly formed, forward-thinking residential care team that’s committed to delivering high-quality, child-centred care. Led by the Residential Group Manager, the team will include: Residential Manager Deputy Managers Senior Residential Support Workers Residential Support Workers A Chef/Cook A Handyperson A Domestic Cleaner Together, you’ll work collaboratively to uphold the highest standards of care, guided by Hounslow’s values and the Children’s Homes Regulations 2015. The team is passionate about safeguarding, inclusion, and empowering children and young people to achieve their full potential. You’ll also work closely with social workers, education providers, healthcare professionals, and families to ensure holistic support and continuity of care. This team plays a vital role in: Delivering statutory care and safeguarding responsibilities Ensuring compliance with national regulations and Ofsted standards Creating tailored care plans that reflect each child’s individual needs and aspirations The impact of this work is significant for children and young people to benefit and have stable, supportive relationships, improved life chances, and a sense of belonging within their communities. About You You’re someone who brings compassion, resilience, and commitment to everything you do. You understand the challenges faced by children and young people in care, and you’re passionate about helping them feel safe, supported, and empowered to thrive. You may already have experience working in residential childcare or supporting young people with complex needs, or you may be looking to take the next step in your career with a role that truly makes a difference. Either way, you’re ready to be a positive role model, a trusted adult, and a key part of a team that puts children at the heart of everything. You’re confident working in a fast-paced, emotionally demanding environment, and you’re not afraid to step up during a crisis. You’re a natural communicator, able to build strong relationships with young people, families, and professionals. You’re also organised, reliable, and committed to safeguarding and professional standards. You’ll be flexible in your approach, willing to work a rota that includes sleep-ins, weekends, and varied shifts. You’ll be open to learning, reflective in your practice, and eager to grow through training and development. Above all, you believe in the importance of care, connection, and consistency and you want to be part of a team that’s building something special for Hounslow’s children and young people. Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box.  At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Jade.Ferguson-Duncan@hounslow.gov.uk Interviews for this role will take place throughout January 2026 as part of a wider recruitment campaign to build a brand new team for the opening of our residential children’s home in Hounslow. We’re recruiting across multiple roles to ensure the home is fully staffed with passionate, skilled professionals ready to make a lasting impact in the lives of children and young people. If you are shortlisted, we will be in touch as soon as possible to arrange an interview time. Please be mindful that multiple roles are being interviewed during this period, so scheduling may take a little longer than usual, but rest assured, we’re working hard to coordinate everything smoothly. Closing date is 19th December 2025. To find out more and apply, please visit our website using the button provided.