Operations Coordinator

2 months ago


Watford, United Kingdom Travelex Full time

Operations Excellence Coordinator - South of England

Job Type: Full Time, Permanent

Reports to: Trading Operations Manager – UK

Location: South Region - Field based role

Business Unit: Operations


Role Purpose


A key role within the Trading Operations team supporting continuous improvement of Store Standards, performing ongoing review and optimisation of trading policies and procedures. The role will utilise CAR results and capability assessment tools to develop solutions to common challenges allowing the leadership teams to focus on Sales.


Key accountabilities


  • Coordinate Archive, Recall, Destructions within policy
  • Coordinate/Source Documents for Compliance/Regulatory purposes
  • Screen the weekly KYC tracker to ensure accurate reporting
  • Analyse CAR Results & identify and implement corrective actions
  • Perform & Coordinate Capability Assessments
  • Perform & Coordinate High level CAR visits – Apply ‘Visit & Fix’ Methodology
  • Champion Store Standards
  • Analyse Customer Complaints for commonality proposing
  • Ensure team members are up to date on the latest updates/changes in company policies/procedures.
  • Document Risk Acceptance Papers with recommended approach in conjunction with the business owner(s)
  • Acknowledge and Respond to Why forum submissions
  • Identify colleagues requiring remedial training
  • Partner with the training team to support their training programme for maximum efficiency
  • Coordinate BCP/BCM review and testing
  • Ensure UAM (User Access Management) reviews are completed periodically
  • Ownership of the Standard Operating Procedures (SOP) ensuring any gaps are identified and updated, communicated to the frontline teams, and uploaded to The Lounge.
  • Timely communication of alerts, general comms and third – party updates.
  • Ensure teams adhere to Company and location policy and procedures, including Audit, Risk, Health & Safety and Security requirements, CAR and KYC checks and undertake company training within required timescales.


Role-specific Experience And Skills


  • Retail Operations
  • A strong track record of delivery
  • Document Process and procedures in a clear and effective manner
  • Understanding of Risks to support prioritisation of works
  • Demonstrate ways of working
  • Data Driven individual


General Experience And Personal Qualities


  • Lead by example (See one, do one, teach one)
  • Self-aware and open to challenges
  • Problem Solver
  • Remedial Training (Visit & Fix Methodology)
  • Constructive conversation and able to articulate benefits/risks
  • Commercial acumen
  • Manage relationships
  • Develop trust and credibility with customers, partners, peers, teams, internal and external stakeholders
  • Performance and results focused


Why Travelex?


To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.


Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • Watford, United Kingdom Travelex Full time

    Operations Excellence CoordinatorA key role within the Trading Operations team, the Operations Excellence Coordinator supports continuous improvement of Store Standards. The ideal candidate will perform ongoing review and optimisation of trading policies and procedures, utilising CAR results and capability assessment tools to develop solutions to common...


  • Watford, United Kingdom Travelex Full time

    Operations Excellence Coordinator - South of EnglandJob Type: Full Time, PermanentReports to: Trading Operations Manager – UKLocation: South Region - Field based roleBusiness Unit: OperationsRole PurposeA key role within the Trading Operations team supporting continuous improvement of Store Standards, performing ongoing review and optimisation of trading...

  • Operations Coordinator

    2 months ago


    Watford, United Kingdom Travelex Full time

    Operations Excellence Coordinator - South of EnglandJob Type: Full Time, PermanentReports to: Trading Operations Manager – UKLocation: South Region - Field based roleBusiness Unit: OperationsRole PurposeA key role within the Trading Operations team supporting continuous improvement of Store Standards, performing ongoing review and optimisation of trading...


  • Watford, United Kingdom Travelex Full time

    Job Description Operations Excellence Coordinator - South of England Job Type: Full Time, Permanent Reports to: Trading Operations Manager – UK Location: South Region - Field based role Business Unit: Operations Role Purpose A key role within the Trading Operations team supporting continuous improvement of Store Standards, performing ongoing review...


  • Watford, Hertfordshire, United Kingdom Travelex Full time

    We are seeking a highly skilled Financial Operations Coordinator to join our team at Travelex. As a key member of the operations team, you will play a vital role in ensuring the smooth day-to-day running of our financial operations.**Job Overview:**The successful candidate will be responsible for coordinating Archive, Recall, and Destructions within policy,...


  • Watford, Hertfordshire, United Kingdom Fraser Edward Recruitment Limited Full time

    Fraser Edwards are currently recruiting for a key member to support their Admin team. The successful candidate will have the opportunity to work with a well-established, leading Social Housing Contractor that has continued to flourish over recent years.The business is expanding and this new role is a great chance to be part of its exciting future. The...


  • Watford, Hertfordshire, United Kingdom Fraser Hart Full time

    We are seeking an Operations Assistant to join our team at Fraser Hart. Strong multitasking abilities and attention to detail are essential, along with proficiency in Outlook, Excel, and Word, as well as the ability to quickly learn our ERP system.Key ResponsibilitiesTrack Purchase Orders: Monitor POs from customers and ensure timely shipments and...


  • Watford, Hertfordshire, United Kingdom Travelex Full time

    About the Role:As an Operations Excellence Coordinator at Travelex, you will play a key role in supporting the continuous improvement of Store Standards, performing ongoing review and optimisation of trading policies and procedures. You will utilise CAR results and capability assessment tools to develop solutions to common challenges, allowing leadership...


  • Watford, Hertfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Operational Events Coordinator Job SummaryThis role is ideal for an Operations Manager or similar with knowledge of the events industry looking to take on a new challenge and play a key part in a market-leading company's continued growth and progress.The Operational Events Coordinator will support the Senior Leadership Team in managing all internal...


  • Watford, Hertfordshire, United Kingdom Fraser Edward Recruitment Limited Full time

    Our client, a leading Social Housing Contractor, is seeking an experienced team member to join their Admin department. Working hours are Monday to Friday with a standard 42-hour week.About the Role:As an Operations Coordinator, you will be responsible for supporting the Admin team in their daily tasks. This will include coordinating with various...


  • Watford, Hertfordshire, United Kingdom MMP Consultancy Full time

    MMP Consultancy is seeking a skilled Repair Scheduling Specialist to join their team in Hertford.The successful candidate will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out efficiently and effectively. Key responsibilities include managing operative diaries, planning and prioritizing workloads, and...


  • Watford, Hertfordshire, United Kingdom CV-Library Full time

    Production PlannerCV-Library is working with a successful organisation who are looking to recruit an experienced Production Planner to support in monitoring the stock levels, coordinating production schedules as well as coordinating with suppliers.Key Responsibilities:Coordinate in-depth production schedules that align with the manufacturing team.Monitor...


  • Watford, United Kingdom Travelex Full time

    Operations Excellence Coordinator Role OverviewWe are seeking a highly skilled Operations Excellence Coordinator to join our Trading Operations team in the UK. This is an exciting opportunity to drive continuous improvement of Store Standards and trading policies and procedures.Key ResponsibilitiesCoordinate Archive, Recall, and Destructions in accordance...


  • Watford, United Kingdom Ritz Recruitment Limited Full time

    Are you a skilled stock and facilities professional looking for a challenging role at a leading healthcare provider in Hertfordshire? We are seeking an experienced Warehouse Operations Coordinator to join our team at Ritz Recruitment Limited.About the Role:We are offering a permanent position with a competitive salary of £28,000 - £30,000 per annum. As a...


  • Watford, Hertfordshire, United Kingdom Success Talent Full time

    About the RoleWe are looking for a skilled Operations Assistant to join our team in Watford. In this role, you will be responsible for managing data in the ERP system, sending POs to factories, and coordinating with logistics teams to ensure timely shipments and deliveries.You will also be responsible for resolving order-related queries, processing stock...


  • Watford, Hertfordshire, United Kingdom Fore Street Employment Agency Ltd Full time

    Job Title: Operations and Event Logistics CoordinatorWe are seeking an experienced individual to join our team at Fore Street Employment Agency Ltd as an Operations and Event Logistics Coordinator.The ideal candidate will have a proven track record of successfully planning and managing operational and logistical elements for outdoor exhibitions and consumer...


  • Watford, Hertfordshire, United Kingdom Travelex Full time

    Operations Excellence Coordinator - South of England Job Type: Full Time, Permanent Reports to: Trading Operations Manager – UK Location: South Region - Field based role Business Unit: Operations Role Purpose A key role within the Trading Operations team supporting continuous improvement of Store Standards, performing ongoing review and...

  • Operations Coordinator

    2 months ago


    Watford, UK, Hertfordshire, United Kingdom Travelex Full time

    Operations Excellence Coordinator - South of EnglandJob Type: Full Time, PermanentReports to: Trading Operations Manager – UKLocation: South Region - Field based roleBusiness Unit: OperationsRole PurposeA key role within the Trading Operations team supporting continuous improvement of Store Standards, performing ongoing review and optimisation of trading...


  • Watford, Hertfordshire, United Kingdom Travelex Full time

    Key Responsibilities:Support the Trading Operations team in improving Store Standards.Review and optimize trading policies and procedures.Utilize CAR results and capability assessment tools to develop solutions.Coordinate Archive, Recall, and Destructions within policy.Source Documents for Compliance/Regulatory purposes.Screen the weekly KYC tracker for...


  • Watford, Hertfordshire, United Kingdom Success Talent Full time

    Operations Assistant Key Responsibilities We are seeking a detail-oriented Operations Assistant to join our Watford team. The successful candidate will be responsible for tracking Purchase Orders (POs) from customers, resolving order-related queries, and managing data in the ERP system. This role involves coordinating with logistics teams to ensure timely...