Benefits Specialist

3 days ago


Chester, United Kingdom Planet Pharma Full time

Job DescriptionBenefits Administration SpecialistWe are seeking a detail-oriented and proactive Benefits Administration Specialist to join our People Services team. This role is responsible for the effective execution and administration of benefits and retirement programs across assigned markets, including health & welfare, savings plans, and wellness initiatives. The position has no direct or indirect reports and collaborates closely with internal partners across HR, Payroll, Finance, Centers of Excellence, and external vendors and brokers.Key ResponsibilitiesOperational ExcellenceManage end-to-end operations for employee benefits programs across designated regions, ensuring efficiency, accuracy, and positive employee experiences.Serve as the escalation point for Tier 2 benefits inquiries, interpreting and clearly communicating plan provisions, policies, and processes.Maintain thorough documentation of procedures, including Local Work Instructions, training materials, and knowledge articles.Implement new benefits, design changes, and process improvements, collaborating with internal teams and system providers.Day-to-Day Benefits AdministrationOversee eligibility, enrollment, status changes, terminations, and claims.Liaise...


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