Customer Care Supervisor

1 month ago


Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

Searching for your next adventure? Looking to join a growing company with great prospects?


Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and top-tier products, all while promoting sustainability.


How You'll Make an Impact:

  • Manage the day-to-day workload of the Customer Care department.
  • Drive the team to exceed targets.
  • Identify and log continuous improvement opportunities.
  • Engage with the team to create a positive department atmosphere.
  • Maintain awareness of department activities and performance.
  • Report on daily performance and track issues hourly.


You’ll Fit Right In If You Have:

  • Proven customer service experience.
  • Leadership experience in a similar environment.
  • Excellent communication skills.
  • High attention to detail.
  • Problem-solving abilities.


What’s in It for You?

  • Base salary of £27,800 per annum.
  • Annual Bonus
  • 40-60% discount on our products.
  • 33 days holiday (including bank holidays).
  • Company pension scheme.
  • Access to Perkbox for year-round savings on various expenses.


Apply Today and Join the Adventure



  • crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts , as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Description Searching for your next adventure? Looking to join a growing company with great prospects? Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts , as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor...


  • Crudwell, UK, Malmesbury, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...


  • Crudwell, UK, Malmesbury, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Take on a leadership role at Outdoor and Cycle Concepts Ltd as our Customer Care Supervisor, leading the team to achieve exceptional customer service standards and driving continuous improvement within the department.Main Responsibilities:Manage the day-to-day operations of the Customer Care department effectively.Drive the team to consistently meet and...


  • Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £27,800

    Are you a customer service professional looking for a new challenge? We're seeking a Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd.About the Role:Manage the day-to-day workload of the Customer Care department.Drive the team to exceed targets.Identify and log continuous improvement opportunities.Engage with the team to create a...


  • crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team! As a...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Description Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...


  • Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Duty Supervisor

    6 months ago


    Crudwell, United Kingdom Pettifers Hotel Full time

    We are looking for a reliable & passionate duty manager to help us with the smooth running of our restaurant. This role will see you take charge of the shift, supporting junior members of staff & creating an impressive guest experience. You will join an already strong management team who are hand on to offer guidance through your training weeks. We are a...


  • Crudwell, UK, Malmesbury, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...