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Air & Ocean Coordinator

2 months ago

SunburyonThames, United Kingdom Gleeson Recruitment Group Full time

Gleesons has been exclusively partnered with a Freight business looking for a Freight Forwarder. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business.

Job Title: Ocean & Air Coordinator

Locations: London Heathrow

Duties:

  • Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road.
  • Provide exceptional customer service across all transportation channels.
  • Oversee the entire shipment process to ensure precise and timely bookings.
  • Expedite the processing of shipment information to prevent potential delays.
  • Communicate with customers to provide tailored quotations based on their specific needs.
  • Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
  • Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
  • Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
  • Interact with customers professionally and courteously.
  • Contribute to business development initiatives.
  • Maintain precise documentation, records, and system updates to uphold data integrity.