Field Service Engineer

1 month ago

Woking, United Kingdom Ross Care Full time

Field Service Engineer

Salary up to £26K

Based at Surrey, GU21 5SA – Full UK driving licence Essential

Full time hours


Job purpose:

The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is both Surrey and Chessington Areas.


Key Responsibilities:

  • Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.
  • Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.
  • Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
  • Ensure any PPE supplied for use in carrying out your duties is used as instructed.
  • Once fully trained undertake out of hours responsibility when rostered.
  • Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.
  • Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.
  • ensure the vehicle safety check and the van check sheet are done each week
  • Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.
  • Prioritise and organise your workload, referring to Line Manager as and when appropriate
  • Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.
  • Agree to undertake all training offered that is necessary to maintain the skills required for this role.
  • Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.
  • Repair and service equipment to the agreed standard.
  • P.D.I. chairs for delivery by M.S.E.
  • Moving and handling of equipment and accessories following handling guidelines


Qualifications:

  • Full UK driving licence
  • Successful enhanced DBS check
  • General workshop knowledge
  • Basic electrical knowledge including 12v/24v D.C. systems
  • Able to move and handle loads and equipment safely
  • Experience of face-to-face customer contact.
  • Previous delivery driver experience
  • An awareness and understanding of people with disabilities
  • Flexible approach to working conditions and working environment change.
  • Ability to use own initiative within set boundaries of the role.
  • Ability to use a mobile phone to relay photographs
  • Good written and verbal communication skills.
  • Ability to relay clear instructions to clients.
  • Awareness of hand-held scanners.


Physical demands of the job:

  • Moving and handling of equipment and accessories following handling guidelines
  • Standing at a bench to work
  • Kneeling/crouching
  • working in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)
  • Use of ramps and any other agreed moving equipment.


Most challenging/difficult part of the role:

  • Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team
  • Committing to being available for short notice overtime necessitated by emergency response requirements
  • Responsibility of out of hour’s duties.


Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.


Interested in this Field Service Engineer role in Surrey? Apply now with your updated CV.

  • Field Service Engineer

    2 months ago

    Woking, United Kingdom CV-Library Full time

    Field Service Engineer Woking £35,000 to £40,000 Basic + Overtime + Bonus + Door to Door (£48,000 OTE) + Specialist Training + Package Be part of a highly skilled installation and maintenance team for the best company in their industry, whilst earning a realistic £48,000 package! You'll Increase your skills with specialist...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom Future Engineering Recruitment Ltd Full time

    Field Service Engineer Woking £35,000 to £40,000 Basic + Overtime + Bonus + Door to Door (£48,000 OTE) + Specialist Training + Package Be part of a highly skilled installation and maintenance team for the best company in their industry, whilst earning a realistic £48,000 package! You'll Increase your skills with specialist training and...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom Future Engineering Full time

    Field Service Engineer Woking £35,000 to £40,000 Basic + Overtime + Bonus + Door to Door (£48,000 OTE) + Specialist Training + Package Be part of a highly skilled installation and maintenance team for the best company in their industry, whilst earning a realistic £48,000 package!You'll Increase your skills with specialist training and progression of...

  • Field Service Engineer

    2 days ago

    Woking, United Kingdom Future Engineering Recruitment Ltd Full time

    **Field Service Engineer** **Slough** **£27'000 - £280'000 Basic + OTE (£37,000+) Progression + Overtime + Van + Fuel Card + Parts Card + Uniform + Pension + Package + Door to Door payments** Earn £37'000+ as a field service engineer within the medical industry. Increase your earnings dramatically while improving your skill-set and progressing quickly...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom CV-Library Full time

    Field Service Engineer Woking £32,000 - £34,000 Basic + Overtime (OTE £60,000) + Door to door pay + Technical Training + Progression + Company Van + Amazing Pension + Package + Growing company Earn in excess of £60'000 in your first year as a Field Service Engineer working for a company that manufactures high quality products...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand the Coffee Field Service Engineer team. Job Title: Field Service Engineer Salary: From £37,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van. Available for private use...

  • Field Service Engineer

    6 days ago

    Woking, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand the Coffee Field Service Engineer team. Job Title: Field Service Engineer Salary: From £37,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van. Available for private use...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team.Job Title: Field Service Engineer Salary: From £32,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: Private Medical Insurance (Taxable Benefit) Company van.

  • Field Service Engineer

    2 weeks ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team.Job Title: Field Service Engineer Salary: From £32,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: Private Medical Insurance (Taxable Benefit) Company van.Available for private use (Taxable Benefit)...

  • Field Service Engineer

    2 months ago

    Woking, United Kingdom CV-Library Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand the Coffee Field Service Engineer team. Job Title: Field Service Engineer Salary: From £37,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van. Available for...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom First Call Contract Services Full time

    Field Service Engineer The following information provides an overview of the skills, qualities, and qualifications needed for this role.Permanent Employment Opportunity Immediate Interviews Available Do you currently work in a technical, engineering or service environment?Are you looking to move into a Field Service Technician position?First Call Talent...

  • Field Service Engineer

    3 weeks ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Job Title: Field Service Engineer Salary: From £32,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service...

  • Field Service Engineer

    4 weeks ago

    Woking, United Kingdom Ross Care Full time

    Job Description Field Service Engineer Salary up to £26K Based at Surrey, GU21 5SA – Full UK driving licence Essential Full time hours Job purpose: The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain...

  • Field Service Engineer

    2 months ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team. Job Title: Field Service Engineer Salary: From £32,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: Private Medical Insurance (Taxable Benefit) Company van. Available for private use (Taxable...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team.Job Title:Field Service EngineerSalary:From £32,000 Earning Potential £50,000Location: Woking areaBenefits for the Field Service Engineer:Private Medical Insurance (Taxable Benefit)Company van. Available for private use (Taxable Benefit)Full...

  • Field Service Engineer

    3 weeks ago

    woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team. Job Title: Field Service Engineer Salary: From £32,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: Private Medical Insurance (Taxable Benefit) Company van. Available for private use (Taxable...

  • Field Service Engineer

    2 months ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team.Job Title:Field Service EngineerSalary:From £32,000 Earning Potential £50,000Location: Woking areaBenefits for the Field Service Engineer:Private Medical Insurance (Taxable Benefit)Company van. Available for private use (Taxable Benefit)Full...

  • Field Service Engineer

    1 month ago

    Woking, United Kingdom Equals One Ltd Full time

    Field Service Engineer Salary up to £26K Based at Surrey, GU21 Full UK driving licence Essential Full time hours Job purpose: The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge.

  • Field Service Engineer

    3 weeks ago

    Woking, United Kingdom Equals One Full time

    Field Service Engineer Salary up to £26K Based at Surrey, GU21 Full UK driving licence Essential Full time hours Job purpose: The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product...

  • Field Service Engineer

    2 weeks ago

    Woking, United Kingdom Heels & Brogues Group Limited Full time

    Job Description Heels & Brogues Recruitment are working with one of our top clients to expand their Field Service Engineer team. Job Title: Field Service Engineer Salary: From £32,000 Earning Potential £50,000 Location: Woking area Benefits for the Field Service Engineer: Private Medical Insurance (Taxable Benefit) Company van. Available for private use...