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Senior National Account Manager

4 months ago


Oxfordshire, United Kingdom DCS Group (UK) Ltd Full time

At DCS Group, we're not just about delivering products; we're about delivering innovation, reliability, and excellence to our customers. With over 30 years of experience, we've become the trusted partner and manufacturer of leading FMCG brands, expanding our reach to fulfill diverse customer needs through our various business divisions.


Our Sales & Distribution division excels in UK retail, wholesale, and specialist routes to market, working closely with our Co-Packing division to offer tailored packaging solutions. Meanwhile, our Export division proudly distributes market-leading British FMCG brands globally, and our Manufacturing division manufactures Health & Beauty products right here in Britain.


We're committed to being consumer insight and data-led in everything we do, taking the time to intimately understand our customers to deliver unmatched service and solutions.


We're currently seeking a passionate and dependable Senior National Account Manager - ECOMMS to join our team on a permanent basis. This remote role offers flexibility, with regular meetings and office visits required.


Key Responsibilities:

  • Drive supplier objectives in line with Joint Business Plans (JBPs)
  • Cultivate a deep understanding of customers, including KPIs, retail portfolios, shopper profiles, and more
  • Own and execute customer strategy, including collaborative volume and value forecasting
  • Implement and track customer budgeted investment, managing invoices and claims effectively
  • Influence range and distribution, track EPOS data, and analyse competitor intelligence
  • Ensure compliance with Good Distribution Practice of medicinal products for relevant activities


Key Tasks:

  • Exceed DCS sales and margin targets
  • Build successful customer relationships to grow market share
  • Develop and deliver volume and value forecasts for ECOMMS
  • Improve DCS' financial performance through effective management of supplier investment and terms agreements
  • Support in developing the Rapid Delivery sector and identifying short-term opportunities
  • Coach and develop one National Account Manager (NAM) into a high performer


Ideal Candidate Profile:

  • Results-focused with developing leadership skills
  • Initiative-driven with excellent commercial awareness
  • Advanced negotiation and stakeholder management abilities
  • Proficiency in category management, forecasting, and Microsoft Office tools


Core Benefits:

  • Life Cover
  • Pension
  • Medical Cash Plan
  • Cycle to Work Scheme
  • Well-being initiatives
  • Subsidised Cafe with free breakfast
  • Staff Shop
  • Social Events


At DCS Group, we value our staff's well-being and happiness, offering a range of benefits to support their professional and personal growth. If you're ready to be part of a dynamic company that values its people and offers exciting opportunities for career advancement, we'd love to hear from you Join us at DCS Group and be part of something exceptional.