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Loss Adjuster

2 months ago

West Yorkshire, United Kingdom Adjusting Appointments Limited Full time

An established leading UK Insurance claims management specialist who handles claims across a variety of sectors and are extremely technology driven, are now seeking an experienced Loss Adjuster to join a fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service.

  • You will be part of a growing Adjusting team which will be an exciting time to join.
  • You will work closely with the Field Adjusting Team, a team of experienced Desk-Adjusters and the Head of Adjusting where you will carry out site visits to assess and establish the cause of damage to predominantly Domestic Properties and some Commercial Properties.
  • You will also be involved with HNW claims.

Key responsibilities:

  • Conduct site visits to establish Property damage
  • Gather evidence and factual detailed information taking site notes, photographs, witness statements etc.
  • Engage with the customer to consider the impact of the claim and advise the claims stages and expectations
  • Make decisions regarding policy liability
  • Maintain communication between various parties ensuring a successful claims outcome
  • Provide a high level of technical and quality commitment
  • Utilise the latest technology available to execute the role
  • Quickly respond to queries that arise

About you:

  • Property Claims handling experience as a Field Adjuster is ESSENTIAL
  • Excellent customer services experience, face to face, verbal and written
  • The ability to make decisions and handle the lifecycle of the claim
  • Experienced in writing scope of works and reports
  • Some Construction experience would be an advantage
  • Experienced in carrying out site visits and investigating Property damage
  • Excellent IT skills and good with using various systems
  • Industry qualifications i.e. CILA or working towards
  • A full clean driving licence

Salary & Benefits:

  • Remote working
  • up to £55k per annum
  • plus company car/car allowance
  • Bonus
  • flexi holidays
  • health care
  • generous pension scheme
  • life assurance
  • critical illness cover
  • restaurant discounts
  • charity days off
  • training & development programme.