Parts Advisor

4 weeks ago

Romsey, United Kingdom Reed Full time
Parts Advisor
  • Location: Romsey
  • Job Type: Full-time
  • Salary: £26k per annum + bonus 

We are looking for a Parts Advisor to join a team in Romsey. The ideal candidate will have proven experience working with vehicle parts. This role requires a professional who can plan, organise, and meet agreed work deadlines with a keen attention to detail.

Day to day of the role:
  • Handle customer enquiries in a prompt and courteous manner, selling the benefits of our products and services.
  • Accurately order, check, and locate all parts, reporting any stock discrepancies and damage.
  • Manage the safe return of old exchange units and warranty items, ensuring they are clean, drained of fluids, and ready for credit return with all necessary paperwork.
  • Pack and load parts correctly to avoid damage or loss for dispatch to customers via van delivery or postal/carrier services.
  • Maintain good working relationships with all internal and external customers, updating prospect records as necessary.
Required Skills & Qualifications:
  • Ability to plan, organise, and meet agreed work deadlines.
  • Quick assimilation of information and ability to provide considered responses.
  • High attention to detail and maintenance of good, accurate quality of work.
  • Technical Qualification or proven experience of working with vehicle parts.
  • Effective communication skills with team and management of external and customer relationships.
  • PC and web literacy.
Benefits:
  • Highly competitive salary and bonus scheme.
  • Full training and support.
  • 30 days holiday, including Bank Holidays, plus additional entitlement for length of service.
  • Birthday day off.
  • Discounted MOTs, Service, and Parts.
  • Recommend a Friend Bonus.
  • Life Assurance Benefit.
  • Contributory Pension Scheme.
  • BEN – Employee Assistance Programme.
  • Excellent development opportunities.
How to apply:

To apply for the Parts Advisor position, please submit your CV or contact your local Reed Southampton office. 

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