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Senior IT Operations Manager
2 months ago
Senior IT Operations Manager - Edinburgh - New
+++ Please note, this role is based in Edinburgh +++
A leading organisation requires a Senior IT Operations Manager/Head of IT Operations to join and guide its growing operations function. Suitable candidates will have experience of the folloiwng:
- Leading a global/enterprise-level NOC/IT operations function.
- Developing and implementing strategies across infrastructure and applications.
- Leading and mentoring Analysts, Snr Analysts, Team Leaders, and Technical Trainers with a NOC/operations function
- Driving adoption of automation/Site Reliability Engineering practices.
- Driving change to deliver a cutting-edge NOC/operations function..
- Overseeing incident response and problem management.
- Implementing innovative monitoring and automation solutions.
- Fostering a culture of continuous improvement and learning.
- Oversee 24/7 monitoring of infrastructure / applications.
- Optimising performance and establishing key metrics (KPIs and SLOs).
- Communicating effectively with senior management and other departments.
- Identifing areas for improvment/automation.
Please send CV for full job description and an informal chat.
