IT Apprenticeship

3 weeks ago


Saint Neots, United Kingdom Baltic Apprenticeships Full time

Start your career in IT with Cambridge SupportCambridge Support are a multi-award-winning IT support company which includes a team of qualified IT professionals with a range of experience to provide you with unlimited support on the start of your journey. They are looking for an apprentice who is eager and ready to learn to be apart of their growing team, with Cambridge Support they will encourage you to bring fresh ideas and become a valuable member.You will receive training from Baltic Apprenticeships where classes will be via online every 4-6 weeks over a 2 day period. We will make sure you are supported each step of the way to ensure you are receiving all the knowledge and skills you need to grow into the world of IT. You will also be able to enjoy great perks working with Cambridge Support which includes 25 days annual leave plus bank holiday, team incentives/nights out, private healthcare and progression opportunitiesIn this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: S ecurity processes such as password resets, MSA resets/enrolments, data encryption, internal security processes etc. Support with SLA's on the ticketing system. Document tasks and track escalations through the ticketing system. Provide support ov...