SC Cleared Content Designer

1 week ago

London, United Kingdom Stealth iT Consulting Full time

A large IT consultancy is currently seeking SC Cleared Content Designers with experience in working with the Government Digital Service (GDS).


  • Remote role with occasional client visits
  • Salary up to £55,000
  • Candidates must already have LIVE SC Clearance


Job Description:


  • Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content
  • Create and iterate accurate user-centred content to a high standard that meets user needs
  • Use analytics data, user feedback and user research to identify the needs of users and map user journeys
  • Make complex language and processes easy to understand
  • Bring new ideas and challenge the status quo
  • Be an advocate for user-centred design, iterative and agile approaches.


You will bring below skills and experience:


  • Strong understanding of user-centred design principles and best practice
  • Experience working in multidisciplinary Agile teams to design and deliver user-centred services
  • Experience of designing content for diverse users including accessibility and assisted digital needs
  • You will need to have LIVE SC Clearance already
  • Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
  • Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG)
  • Experience writing inclusive content in plain English
  • Good communication and stakeholder management skills


What we are looking for...

  • Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients
  • Certifications in accessibility (CPACC, WAS, CPWA) or working towards
  • Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS
  • Certification and/or qualifications in Service Design or Design Thinking
  • Experience in running training around Service Design or Design Thinking
  • Experience managing and leading high performing teams
  • Experience working with various tools such as Miro, Mural, Teams, PowerPoint

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