Visitor Operations Supervisor

1 week ago

London, United Kingdom ST PAULS CATHEDRAL Full time

We are currently seeking Visitor Operations Supervisors, to join our Visitor Engagement team in one of the most iconic buildings in the world, St Paul’s Cathedral.

In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors.

This role will focus on conducting, supporting and supervising the operational procedures of the Cathedral floor, roster scheduling and coaching and training team members.

The successful applicant will have:

A passion for visitor engagement and experience of delivering excellent customer experience

  • Demonstrable experience of coaching and training staff
  • Excellent communication skills
  • Good initiative and problem-solving skills
  • Experience of producing, changing and coordinating rosters

The successful applicant will also be expected to share in St Paul’s Cathedral’s commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation. 

  • Our holiday allowance is or 33 days inclusive of bank holidays.
  • Our pension scheme allows for up to 7.5% employer contribution.
  • And as you might expect we have life assurance of four times basic salary and an employee assistance programme.

We are an inclusive employer and welcome candidates from all backgrounds.

Please note that the Cathedral is open 365 days per year, therefore, the rota includes weekend and bank holiday working. Hours:35 hours per week, on a roster.

If you would like to be part of this team and think you are the perfect candidate for this role, please visit the Church of England Pathways website to apply:

The closing date for applications is 23:59pm, Sunday 30th June 2024.

Interviews will take place on Wednesday 24th July 2024.

  • Visitor Operations Supervisor

    2 weeks ago

    London, United Kingdom Redway HR Full time

    St Paul's Cathedral are currently seeking Visitor Operations Supervisors, to join their Visitor Engagement team in one of the most iconic buildings in the world.In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will focus on...

  • Visitor Operations Supervisor

    2 weeks ago

    City of London, Greater London, United Kingdom Redway HR Full time

    St Paul's Cathedral are currently seeking Visitor Operations Supervisors, to join their Visitor Engagement team in one of the most iconic buildings in the world. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will...

  • Visitor Operations Supervisor

    1 week ago

    City of London, United Kingdom Redway HR Full time

    St Paul's Cathedral are currently seeking Visitor Operations Supervisors, to join their Visitor Engagement team in one of the most iconic buildings in the world. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will...

  • Visitor Operations Supervisor

    2 weeks ago

    City of London, Greater London, United Kingdom Redway HR Full time

    St Paul's Cathedral are currently seeking Visitor Operations Supervisors, to join their Visitor Engagement team in one of the most iconic buildings in the world. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors.Are you the right...

  • Visitor Operations Supervisor

    2 weeks ago

    London, United Kingdom ST PAUL'S CATHEDRAL Full time

    We are currently seeking Visitor Operations Supervisors, to join our Visitor Engagement team in one of the most iconic buildings in the world, St Paul’s Cathedral. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will...

  • Visitor Operations Supervisor

    6 days ago

    London, Greater London, United Kingdom Redway HR Ltd Full time

    St Paul's Cathedral are currently seeking Visitor Operations Supervisors, to join their Visitor Engagement team in one of the most iconic buildings in the world. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will focus...

  • Visitor Operations Supervisor

    1 week ago

    London, United Kingdom Redway HR Ltd Full time

    St Paul's Cathedral are currently seeking Visitor Operations Supervisors, to join their Visitor Engagement team in one of the most iconic buildings in the world. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will focus...

  • Visitor Operations Supervisor

    6 days ago

    London, Greater London, United Kingdom ST PAULS CATHEDRAL Full time

    We are currently seeking Visitor Operations Supervisors, to join our Visitor Engagement team in one of the most iconic buildings in the world, St Paul's Cathedral.In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors.This role will focus...

  • Visitor Services Supervisor

    3 weeks ago

    London, United Kingdom Whitechapel Gallery Full time

    **Visitor Services Supervisor** The Visitor Services Supervisor (VSS) leads a visitor-facing team responsible for reception, information, ticketing, sales and all-round excellent customer service. The Visitor Services team is dynamic audience-focused team, that enjoys engaging with the public and working with artists, performers and creatives. This role...

  • Visitor Experience Supervisor X2

    6 days ago

    London, Greater London, United Kingdom Transport for London Full time

    Visitor Experience Supervisor x2 (Ticketing) & (Welcome)043261Organisation London Transport MuseumJob Customer CarePosition Type Full TimeJob title: Visitor Experience Supervisor (Ticketing) & (Welcome)Grade/hay score: Pay Band 1Contract: Permanent (2 vacancies)Salary: £25,110Reports to: Visitor Experience ManagerLocation: London Transport Museum, Covent...

  • St Paul's Cathedral

    3 weeks ago

    London, United Kingdom The Church of England Full time

    We are currently seeking Visitor Operations Supervisors to join our Visitor Engagement team in one of the most iconic buildings in the world, St Paul’s Cathedral. In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. Main...

  • Visitor Experience Supervisor X2

    7 days ago

    London, United Kingdom Transport for London Full time

    **Visitor Experience Supervisor x2 (Ticketing) & (Welcome)** **043261** **Organisation** - London Transport Museum **Job** - Customer Care **Position Type** - Full Time **Job title**: Visitor Experience Supervisor (Ticketing) & (Welcome) **Grade/hay score**: Pay Band 1 **Contract**: Permanent (2 vacancies) **Salary**: £25,110 **Reports to**: Visitor...

  • Visitor Experience Supervisor

    3 weeks ago

    London, United Kingdom Somerset House Trust Full time

    **Description**: The Visitor Experience team works across the cultural programme at Somerset House, including commercial and live events, exhibitions, performances, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment. We are seeking a Visitor Experience Supervisor to join our Visitor...

  • Visitor Experience Supervisor

    3 weeks ago

    London, United Kingdom Somerset House Trust Full time

    **Description**: The Visitor Experience team works across the cultural programme at Somerset House, including commercial and live events, exhibitions, performances, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment. We are seeking a Visitor Experience Supervisor to join our Visitor...

  • Visitor Experience Supervisor

    5 days ago

    London, Greater London, United Kingdom Somerset House Trust Full time

    Description:The Visitor Experience team works across the cultural programme at Somerset House including commercial and live events, exhibitions, performance, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment.We are seeking a Visitor Experience Supervisor to join our Visitor Experience...

  • Visitor Experience Assistant

    5 days ago

    London, Greater London, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Organisation: The Scottish Seabird Centre Salary: We pay above the national minimum pay rate. Our Visitor Experience Assistants are key members of our team who act as the first point of contact for visitors – welcoming them to the Centre, where you will based, providing information on what we do and helping people to learn more about Scotland's amazing...

  • Visitor and Safety Assistant

    2 weeks ago

    London, United Kingdom Step Ahead Full time

    **Join the Team as a Visitor and Safety Assistant!** Are you passionate about ensuring the safety and enjoyment of visitors in a dynamic environment? Are you a SIA Door Supervisor Licenced? We are a leading recruitment agency seeking a dedicated **Visitor and Safety Assistant** for a prestigious museum in Central London. **Position**: Visitor and Safety...

  • Visitor Operations Manager

    3 weeks ago

    London, United Kingdom Redway HR Full time

    We are currently seeking a Visitor Operations Manager Logistics and Planning, to join our Visitor Engagement team in one of the most iconic buildings in the world, St Pauls Cathedral. In this role, you will be responsible for inspiring, motivating and coaching the Visitor Operations team to deliver visitor operations to the highest standards.In particular,...

  • Visitor and Safety Assistant

    2 weeks ago

    London, United Kingdom Step Ahead Full time

    Join the Team as a Visitor and Safety Assistant!Are you passionate about ensuring the safety and enjoyment of visitors in a dynamic environment? Are you a SIA Door Supervisor Licenced? We are a leading recruitment agency seeking a dedicated Visitor and Safety Assistant for a prestigious museum in Central London.Position: Visitor and Safety AssistantLocation:...

  • St Paul's Cathedral

    4 weeks ago

    London, United Kingdom The Church of England Full time

    We are currently seeking a Visitor Operations Manager (VOM) – Logistics and Planning, to join our Visitor Experience Assistant team in one of the most iconic buildings in the world, St Paul’s Cathedral. VOM Duties – General Inspire and motivate the Visitor Operations team to ensure the delivery of the highest of standards of visitor experience...