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Technical Sales Support Engineer

2 months ago


Cardiff, United Kingdom Hunter Selection Careers Full time

Technical Sales Support Engineer

Cardiff CF24

Commutable from Cardiff, Newport, Bridgend, Caerphilly, Pontypridd, Pontyclun, Barry, Blackwood, Cowbridge

£35-40,000

Benefits:-

  • 25 Days + Bank Holidays
  • Discretionary bonus
  • Private Medical Insurance
  • Pension
  • Life Assurance cover 4 x Salary
  • Company sick pay
  • Career progression opportunities

Are you a technically minded sales person? This role could be a perfect fit for you. I am working with a dynamic and expanding business looking to make a vital acquisition of a Technical Sales Support Engineer to support the engineering and commercial teams with customer and product support. This role would be well suited to an technically minded candidate with an engineering background who has experience dealing with customers and end users. This role will also provide you with a bonus opportunity and private medical insurance. Apply today

Roles and Responsibilities:

  • Lead the product support activities to provide exceptional customer service and technical support.
  • Manage the escalation of complex customer issues.
  • Develop and maintain a deep understanding of our products and their applications.
  • Develop and implement customer support best practices and standard operating procedures.