Senior Business Analyst

2 weeks ago


Bristol, Bristol, United Kingdom Diligenta - a subsidiary of Tata Consultancy Services Full time

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

We have an opportunity for a Senior Business Analyst to join our team in either Bristol or Peterborough, working on a hybrid basis. This role will be responsible for analysing, defining and shaping strategic outcomes to deliver change across the business which maximizes business benefit and architectural reusability. The role includes leadership, coaching and mentorship of more junior staff members, but wont be out and out line management.

A typical day to day would see you actively working with Transformation and the business stakeholders to shape and define business solutions. You will also be consulting with various figures, both inside and outside of the business, to understand and evaluate the impacts of change.

Benefits

  • 33 days including Bank Holidays
  • Eligibility for an annual discretionary bonus scheme
  • Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
  • Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
  • Cycle to Work Scheme & Interest free Season Ticket loans
  • A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
  • A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection

What you'll be doing

  • Work with business, IT, and strategic partners on big projects to identify and agree on requirements.
  • Understand legislative and regulatory changes, assess their broader impact on business procedures, and design business solutions to ensure compliance with external deadlines.
  • Manage the performance of Business Analysts, supporting their development and training needs.
  • Create clear and engaging documentation, using visuals and stats to explain requirements, options, and feasibility to different stakeholders.
  • Support business acceptance testing activities, ensuring that Testing Strategy/Plans are suitable and providing a central point for any queries and issues from the Testing Team.

What we're looking for

  • Strong background within Financial Services, Life and Pension preferrable
  • Solid understanding of Business Analysis, working on complex projects
  • Ideally has experience working in a client-facing environment or working with 3rd party companies
  • Willingness to travel to Stirling based office minimum of twice per week


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