Retail Sales Manager

Retail Sales ManagerClosing Date: 04 January 2026 @ 17:00First Stage Interviews: Week commencing 05 January 2026Salary Range: £40,000 - £45,000 pa (details of further benefits below)Contract: PermanentDepartment: SalesLocation: Gloucester, UKHours of Work: Full Time (37.5 hours per week). Core hours are 08:30-16:30, Wed–SunLine Manager: Director of Sales - UK & EuropeDirect Reports: NoneWho are REP Fitness UK?REP Fitness is a premium strength equipment brand built by athletes, for athletes. From our roots in Colorado, USA, we’ve grown into a global fitness powerhouse - now officially launched across the UK and Europe.Our mission is simple: to make world-class strength equipment accessible to everyone, from commercial gyms and performance centres to home training spaces. We combine innovation, functionality, and style to help lifters of every level achieve their goals.Each product is designed, tested, and refined to deliver performance without compromise. Whether it’s our award-winning power racks, adjustable benches, or precision-engineered plates and dumbbells, REP is known for its attention to detail, durability, and modern design.In the UK and Europe, we’re committed to providing:🏋️‍♂️ High-performance gym equipment for home and commercial use🚚 Fast, reliable delivery from our regional distribution network💬 Local customer support and expert advice🌍 Access to REP’s full global innovation line-upOur goal is to raise the standard for what lifters expect from their equipment, combining American innovation with local service excellence.Our Core ValuesThink Like a Customer: We empathize with our customers; understand the 'why' behind every decision we makeProgress not Perfection: We don't let perfect get in the way of good; we are better today than we were yesterdayPositive Attitude: Be a glass half-full kind of person and remember to have funTeamwork without Ego: We put the team above ourselves; we only win togetherTake Initiative: We drive momentum; if there is an opportunity to make us better, we want to hear itAbout this RoleWe’re looking for a proactive and customer-focused Retail Sales Manager to run our brand new UK showroom. Day-to-day, you’ll oversee on-site customer experience, and maintain showroom standards. You’ll also handle sales enquiries, be a trusted product expert, and coordinate with the wider team to ensure the showroom runs smoothly and reflects our brand at its bestReporting to the Director of Sales - UK & Europe, this is a full-time (Wednesday to Sunday, inclusive) role based at our Gloucester Head Office. If you thrive in a fast-paced, customer-facing environment, and you're passionate about strength and fitness, this is the role for you.What you can expect to be doingOverseeing daily showroom operations to ensure a premium, customer-focused experience.Implementing showroom processes and best practices to optimise efficiency and customer satisfaction.Working towards retail, showroom, and D2C sales targets.Building and managing relationships with retail partners and resellers.Supporting the February 2026 showroom launch.Leading merchandising, product training, and promotional execution.Providing accurate forecasting, reporting, and market insights.Collaborating with marketing, operations, logistics, and customer service.Gather customer feedback and provide insights to support continuous improvement.Representing REP at events, trade shows, and consumer activations from time-to-time.Maintaining compliance with company standards, policies, and health & safety guidelines.Who we are looking forAt REP Fitness, we understand that our people will shape our success, and ultimately define our value to our customers. We're looking for people who can demonstrate that they're as passionate as our community.Below are some of the experiences, knowledge, and skills that we believe will give you the best chance of success in this role:Significant retails sales, showroom, or account management experience (preferably within a similar setting).A good understanding of the strength and fitness industry, either through professional or personal experiences. Evidence of implementing excellent customer journey processes and successful visual merchandising.Demonstrable sales track record and commercial acumen.Excellent communication and relationship-building skills.Ability to identify issues and problem solve at pace.Prior experience of operating Point of Sale systems.Comfortable working in a fast-paced, high-growth environment.Existing product and brand knowledge is desirable.The successful candidate will be comfortable being based full time (Wed-Sun) at our Gloucestershire-based showroom. A full and valid UK driving license will be a required, due to some travel requirements to events, trade shows, and other consumer activations.What else is on offer for you?£40,000 to £45,000 per annum + company bonus scheme25 days annual leave + bank holidaysCompany pension schemePrivate medical coverLife assuranceEmployee assistance programmeTeam branded kitStaff discounts on REP gearAccess to an on-site gymFree on-site parkingOn-site electric vehicle charging📩 Ready to help power the growth of REP Fitness in the UK and EU? Apply today.