Night Team Member
2 months ago
YHA Whitby is a unique place to work, particularly at night. You couldn't get more atmospheric as the hostel is a 16th century manor house is perched on the top of the cliff right next to Whitby Abbey. By day we have enviable views of the town, the moors and the sea but at night the sound of the waves hitting the coast, the wind buffeting the headland and the night sky with the silhouette of the Abbey are something else. Ideally you'll have worked nights before and in hospitality as this role does involve a variety of tasks from welcoming late arriving guests, some housekeeping duties and setting up for breakfast. If you think this might suit you then read on.....
At YHA Whitby, we believe in valuing our team members and ensuring they have access to great perks:
- Competitive hourly rate: We offer a pay of £11.44 per hour (this role is flexible, 25-40 hours per week, permanent contract)
- Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
- Free YHA Membership: Receive a complimentary YHA Membership each year.
- Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
Join Our Night Team - Making Every Guest's Experience Exceptional
At YHA, we believe in the power of unique experiences and diverse backgrounds. Our vision is to create an environment where every individual is valued for who they are and what they bring to our team.
The Role: Providing Exceptional Service
As a Night Team Member, you play a vital role in ensuring every guest's experience at YHA is truly memorable. Your dedication to customer service is at the heart of our mission.
Your Responsibilities
- Ensuring the security of the hostel, making every guest feel safe and welcome.
- You'll work on reception, providing support to guests and preparing necessary reports.
- Regular inspections to maintain the highest standards of cleanliness and comfort.
- Carrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experience.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Our roles are diverse, and we believe that diverse backgrounds make us stronger. Good communication skills and basic IT proficiency are beneficial. Flexibility to cover various shifts and tasks is a key asset. A food safety qualification is desirable but not essential.
Ready to Join Us?
If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences If you require any assistance, our YHA Jobs website's contact page is available to support you.o
Discover YHA
For more insights into the YHA charity, our unique culture, and rich heritage, please explore our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build a diverse team and extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.
Learn More About Us
To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.
Join YHA, and let's embark on this incredible journey together. Your distinct perspective and experiences are valuable assets to our inclusive community.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title - Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member, Nights
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