Nights Guest Service Assistant

2 months ago


Barnsley, United Kingdom AccorHotel Full time

ibis Styles Barnsley is looking for a dependable welcoming Guest Service Assistant to deliver great customer service during the night. The role is based on working 32 hours a week with shifts typically from 11pm to 7am. Were offering a competitive salary of 12.00 per hour and great benefits including a day off for your birthday discounts at hotels and opportunities for career progression.

Youll ideally have been working in a customerfacing hotel position and experience doing nights would also be a significant advantage. We need people who are open welcoming and who know what great customer service looks like Youll be checking guests in and out at Reception answering questions and supporting them during your stay as well as supervising motivating and leading any colleagues on shift. There will be occasional where youll be working solo so you need to be responsible reliable and confident. Youll need to be confident using a computer as you might be running reports overnight and as were one big team you can also expect to be pulling the odd pint taking some food orders checking the security of the hotel and turning your hand to whatevers needed to ensure our guests have a great stay.  Youll be working 32 hours a week which could including a mix of midweek and weekend shifts. As youll be serving alcohol we do require applicants to be 18 years of age or older.

If this sounds like a role thats right up your street wed love to hear from you.


Qualifications :

Preferably with experience in a similar role

Ideally experience working nights


Remote Work :

No


Employment Type :

Parttime



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