Customer Service Officer

2 weeks ago


Bangor, United Kingdom Hays Specialist Recruitment Limited Full time

Your new companyA local non-for-profit organisation are looking to recruit a temporary Welsh speaking customer services officer to assist with their busy season Your new roleSlotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will be able to confirm works required and assist with general enquires. You will be responsible for the accurate recording of data and providing exceptional customer service You will be based in an open-plan office in the Bangor area. What you'll need to succeedYou will need to have a confident telephone manner and relish working in a fast-paced environment. You will have a positive attitude and be able to multitask effectively to achieve a desired outcome. You will be a people person and be able to communicate fluently in both Welsh & English. You will have good IT skills and be able to use MS Office to a basic level. You will ideally be available immediately, or available shortly You will be available to assist through the summer months. What you'll get in returnYou will get the fantastic opportunity to work on an ongoing temporary basis, receiving a competitive rate of pay of £12ph. Full-time hours Mon-Fri. Free on-site parking available. Working with a well recognised and highly reputable local employer, you have the potential for extension, and even permanent prospects for exceptional performanceWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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