Desktop Support Engineer

7 days ago


Liverpool, United Kingdom Global Technology Solutions Full time

Job Description Deskside Support Technician (Level 2) Day Rate: £150/day Umbrella Contractors only Inside IR35 Location: Speke, Liverpool, L24 9GR Contract Duration: 22 December 2025 31 May 2028 Role Overview The Deskside Support Technician (Level 2) will provide on-site technical assistance within a high-availability pharmaceutical/lab environment. The role involves delivering reliable, customer-focused deskside support, handling break/fix tasks, and ensuring the continuity of local IT services, assets, and infrastructure. Key Responsibilities Deliver Level 2 deskside support for PCs, laptops, peripherals, and core business applications. Execute break/fix activities to restore normal operations in a timely manner. Install, configure, and maintain desktop hardware, software, and related systems. Perform hardware and software troubleshooting, diagnosing and resolving technical issues. Conduct full IMACD activities (Installs, Moves, Adds, Changes, Disposals).



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