Field Services Engineer

1 month ago

Southampton, United Kingdom Sanderson Full time

Role Purpose:


Working as a Field Services Engineer, your role will include the maintenance and support for field based clients.


You will provide on-site support for client’s IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.


All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided.


The role is Monday to Friday 9.00am to 5.30pm standard working hours with the requirement for out of hours standby. This is as standard, 1 week in every 4. Overtime and standby are paid in line with company policy.



Responsibilities/Accountability:


To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines

Ensure assigned incidents are monitored, updated and progressed in a timely manner

Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers

Co-ordinate between clients and vendors to ensure timely resolution of problems.

Provide a high degree of customer satisfaction in all work undertaken


Essential Skills:

Must have a full valid UK drivers license

Ability to resolve hardware issues and basic software problems

Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)

Good understanding of IT systems and environments

Strong customer service skills

Analytical and problem solving mindset


Preferred but not essential skills:


MCSE certification

Manufacturer Enterprise server certification

SAN Server

A+

Network+/CCNA

Dell / Other vendor Certification to Enterprise level or above

Experience in a data centre and in smart space technology is advantageous.


We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Benefits:


  • Annual salary: Salary £26,500.
  • Car allowance of £550 per month
  • Fuel card provided:- Business fuel paid


Other Benefits:


  • Full training provided as part of robust induction process
  • Access to the certification programme for one of the world’s leading IT manufacturers.
  • Access to in house training & development platform with options of technical, managerial and industry recognised courses such as CCNA, ITIL, PRINCE2 etc
  • A minimum of 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays
  • Company Pension Scheme
  • Life assurance
  • Private medical cover after 12 months
  • Laptop, smartphone and tools provided
  • Employee referral programme – you could earn £750 if your referral is successful
  • There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we’ve got you covered
  • Access to our free Employee Assistance Programme providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals
  • Volunteering day–in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects

  • Field Service Engineer

    8 hours ago

    Southampton, United Kingdom Future Engineering Recruitment Ltd Full time

    **Field Service Engineer** **Southampton** **£35,000 - £38,000 Basic (OTE £43,000) + Company Vehicle + Training + Progression + Pension** Are you a Field Service Engineer looking to work for a specialist company offering training and development to be the best that you can be? You can earn in excess of £45,000 and work alongside like minded...

  • Field Service Engineer

    2 days ago

    Southampton, United Kingdom BMS Performance Ltd Full time

    **Field Service Engineer** **Water Quality** ?Do you have a field service engineering background or looking for a field based role? ?Have experience Performing on-site, analytical checks on systems? ?Looking to join renowned global market leader? ?Genuine career progression and fantastic earning potential **The Role of a Field Service Engineer**: As a field...

  • Field Service Engineer

    3 months ago

    Southampton, United Kingdom CV-Library Full time

    Field Service Engineer (Mobile Mechanic/Vehicle Technician) Southampton & Bournemouth 8am to 4.30pm, Monday to Friday £32,000 - £35,000 Starting Salary (OTE £40-45,000 plus) Benefits: Paid Door to Door Travelling Time + Lots of Overtime at 1.5 and 2.0 + Fully Expensed Ford Transit Custom Van (can be used for personal use) + Fuel Card +...

  • Field Service Engineer

    4 days ago

    Southampton, United Kingdom Interaction Recruitment Full time

    Field Service Engineer Southampton, permanent. Interaction Recruitment are currently recruiting for a Field Service engineer for our client based in Southampton. As a field service engineer, you will be responsible for but not limited to servicing and installing numerous refreshment solutions whilst delivering outstanding customer service skills. This...

  • Field Service Engineer

    4 days ago

    Southampton, United Kingdom Clear Engineering Recruitment LTD Full time

    **Field Service Engineer** **Southampton** Are you an engineer who has experience working with water purification systems? Work as a Field Service Engineer for a leading company operating in the energy, waste, and water industry. Enjoy a long-term career opportunity within a company that will allowyou to progress into both technical and into senior...

  • Field Service Engineer

    4 days ago

    Southampton, United Kingdom Jackie Kerr Recruitment Ltd Full time

    **Field Service Engineer** **Southampton** **£26,000 - £30,000 Per Annum** Our well-established client are looking for a Field Service Engineer to join their growing team! **Field Service Engineer Role and Responsibilities**: - Service and install car and commercial valet equipment predominately on petrol forecourts - Use company provided...

  • Field Service Engineer

    2 months ago

    Southampton, United Kingdom CV-Library Full time

    Field Service Engineer - Southampton - £35,000 - £39,000 Pension / Healthcare - DAYS ROLE My client is looking to hire a Field Service Engineer. This is a fantastic opportunity for you to join a great business that is growing very steadily. A great environment filled with great people. They are very well known materials handling equipment...

  • Field Service Engineer

    3 weeks ago

    Southampton, United Kingdom Red Chilli Recruitment Full time

    A market leading manufacturer of lift solutions are actively seeking an experienced Field Service Engineer to provide first class customer service to their clients in the Southampton / Hampshire area.Based from home, the role will be to provide ongoing routine maintenance, service and repair of internal platform lifts, hoists and stairlifts in both domestic...

  • Field Services Engineer

    4 weeks ago

    Southampton, United Kingdom Sanderson Full time

    Job Description Role Purpose: Working as a Field Services Engineer, your role will include the maintenance and support for field based clients.You will provide on-site support for client's IT hardware devices.You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.All tasks should be completed in line with company...

  • Field Service Engineer

    6 days ago

    Southampton, United Kingdom SafetyKleen Full time

    **The Opportunity?** We are seeking a Field Service Engineer to join our team at our branch in Southampton. This is a varied and rewarding role, adding a lot of value to the team and business, a role where you’ll be recognised, developed to have a successful career within Safetykleen. Within the position you will play an integral role in keeping our...

  • Field Service Engineer

    4 weeks ago

    Southampton, United Kingdom Red Chilli Recruitment Full time

    A market leading manufacturer of lift solutions are actively seeking an experienced Field Service Engineer to provide first class customer service to their clients in the Southampton / Hampshire area. Based from home, the role will be to provide ongoing routine maintenance, service and repair of internal platform lifts, hoists and stairlifts in both...

  • Field Service Engineer

    1 month ago

    Southampton, United Kingdom CV-Library Full time

    A market leading manufacturer of lift solutions are actively seeking an experienced Field Service Engineer to provide first class customer service to their clients in the Southampton / Hampshire area. Based from home, the role will be to provide ongoing routine maintenance, service and repair of internal platform lifts, hoists and stairlifts in both...

  • Field Service Engineer

    5 days ago

    Southampton, United Kingdom Red Chilli Recruitment Full time

    A market leading manufacturer of lift solutions are actively seeking an experienced Field Service Engineer to provide first class customer service to their clients in the Southampton / Hampshire area. Based from home, the role will be to provide ongoing routine maintenance, service and repair of internal platform lifts, hoists and stairlifts in both...

  • Trainee Field Service Engineer

    2 days ago

    Southampton, United Kingdom Future Engineering Recruitment Ltd Full time

    **Trainee Field Service Engineer** **Southampton** **£25,000 - £30,000 Basic + Door to Door Payments + Bonus + Overtime + OTE £40,000 + qualifications + FSE benefits (Van, laptop etc)** Are you looking to start a career as a professional field service engineer? Work for a company that will invest in your future through OEM training, Industry...

  • Senior Field Service Engineer

    4 weeks ago

    Southampton, United Kingdom Ngenium Full time

    Field Service Engineer Salary: £40k - £50k + Lunch Allowance + Vehicle + Private health care Location: South nGenium is currently recruiting for a growing client providing full support of High-performance Liquid Chromatography systems.Through continued growth, they have a new opportunity for an experienced chromatography Field service engineer to join...

  • Field Service Engineer

    1 month ago

    Southampton, United Kingdom Copello Global Full time

    SC Cleared UK Defence & Aerospace Up to £50,000 + Overtime + Car An opportunity has arisen for an experienced Field Service Engineer to join one of the biggest names in Global Defence working on systems critical to the Royal Navy.This role would suit a Security Cleared Engineer with a Navy / REME background, experience fault finding on complex equipment who...

  • Field Service Engineer Electromechanical

    1 week ago

    Southampton, United Kingdom Revorec Recruitment Solutions Ltd Full time

    Field Service Engineer (Multiskilled) £24,000 - £26,000 Basic Salary + Company Vehicle, Pension, Commission OTE £30,000-£35,000 Hampshire/Dorset Are you an Electromechanical engineer looking to join a growing business offering fantastic work life balance alongside excellent earning potential without doing all the extra hours? The successful applicant...

  • Workshop & Field Service Engineer

    1 month ago

    Southampton, United Kingdom HSB Technical Full time

    Position: Field and Workshop Engineer Location: Southampton Type: Permanent, Full Time (40hrs) Benefits: 20 days holiday (increasing after year 1) plus BH, private health care, non-standard pension, plus more. HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of...

  • Workshop & Field Service Engineer

    3 months ago

    Southampton, United Kingdom CV-Library Full time

    Position: Field and Workshop Engineer Location: Southampton Type: Permanent, Full Time (40hrs) Benefits: 20 days holiday (increasing after year 1) plus BH, private health care, non-standard pension, plus more. HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of...

  • Workshop & Field Service Engineer

    5 days ago

    Southampton, United Kingdom HSB Technical Full time

    Position: Field and Workshop Engineer Location: Southampton Type: Permanent, Full Time (40hrs) Benefits: 20 days holiday (increasing after year 1) plus BH, private health care, non-standard pension, plus more. HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of...