Director, Presales Solution Consulting Financial Services

What you get to do in this role:The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally with a focus on performance and continual improvement.We are seeking a Solution Consulting leader for our Financial Services team to lead presales capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of Presales Solution Consultants.  The ideal manager will create a repeatable process driving results and outcomes in a multi-fold agenda including:Ensure SCs demonstrate relevance to customers fully discover customers business and technical problems deliver the highest quality presentations and demonstrations execute proofs of concept successfully and only when needed comprehend and document the business value to be delivered and ensure customer commitment to the ServiceNow solutionDevelop team members according to the demands of the business and according to their individual professional goalsDevelop and maintain a recruiting pipeline of potential SC candidates to meet future business demandsWork with regional sales managers to prioritize regional Solution Consulting effortsAssign resources to sales opportunities and consistently evaluate progress against goalsAssign resources as required to marketing and other efforts to support demand generationDevelop and deploy team training curriculums to meet the changing demands of the sales organizationEvaluate team members regularly through analysis of direct observation peer feedback and sales feedbackEnsure proper alignment of resources and effective utilization of skill sets within the assigned regionManage day-to-day activities such as resource scheduling conflicts expense review and approval activity reporting etc.Qualifications : To be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industryStrong pre-sales experience as an individual contributor and leader preferably at ServiceNowAt least 4 years SC leadership experience transforming and developing teams with a Saas platform providerThought leadership in methods and techniques for story telling with softwareAbility to coach and develop early-in-career as well as senior individual contributorsGain and build relationship and trust quickly inside and outside of the SC organization able to lead through influence across a complex sales eco-systemLeader who is tactically oriented with long term alignment and understanding of outcomes ability to flex and shift as needed.Strong understanding of ServiceNow sales and engagement process and business valueAbility to clearly articulate the power and value of the ServiceNow platformExperience working in a fast-growing IT environment including software cloud or customer experience of the sameExperience with the Financial Services and Banking market and experience selling and gaining access to customers senior managementUnderstanding of standard approaches to coaching mentoring and management of individual contributorsDeep experience in Value Based Selling or Solution SellingA thorough understanding of the SaaS Market space the provision of PaaS based solutions and a broad understanding of Service Management practicesAdditional Information : Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Remote Work : NoEmployment Type : Full-time Key Skills Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce Department / Functional Area: Sales Experience: years Vacancy: 1