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Customer Service Advisor
2 months ago
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis. In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers
Duties:
- Dealing with a high volume of inbound and outbound calls
- Managing and resolving any service-related queries
- Corresponding with customers via email and telephone
- Support with some diary management
- Processing orders via email and phone
- Investigating lost or missing orders
Experience:
- Excellent communication skills both written and verbal
- Strong problem-solving skills
- Good Microsoft office skills including Word and Excel
- Attention to detail
Please apply for a chance to be considered