Head of Repairs

6 days ago

London, United Kingdom Goodman Masson Full time

Head of Repairs and MaintenanceHackney Council Building Maintenance & Estate Environment | Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of Repairs and Maintenance - a key strategic leadership role shaping the delivery of high-performing, customer-focused housing repairs services across the borough.This is a pivotal opportunity to lead the full end-to-end repairs journey, ensuring residents receive a reliable, high-quality service that reflects Hackney's values, commitments, and ambitions. You will provide strategic direction across responsive repairs, voids, customer services, business support, and specialist teams, driving service improvement, digital transformation, and operational excellence.Working closely with senior leadership, you will lead the review of policies, systems, staffing structures, and processes to embed a coordinated, efficient, resident-centred service. You will ensure strong performance management, compliance, financial oversight, and value-for-money delivery across an in-house DLO and contracted providers. A key part of the role includes driving culture change, championing customer experience, and ensuring lessons learned translate into real service improvement, particularly around complaints, disrepair, and damp and mould.You will also play a central role in modernising Hackney's repairs technology, ensuring systems such as diagnostics tools, CRM and new digital repair ordering platforms support an effective, streamlined operation. As a visible and collaborative leader, you will build strong relationships with tenants, leaseholders, community partners and internal colleagues across Housing, Resident Safety, Asset Management and wider council services.We are seeking: - A proven senior leader within housing repairs, property maintenance or a related operational environment - Strong experience transforming services, improving performance and embedding a customer-focused culture - Excellent understanding of repairs operations, diagnostics, compliance, performance frameworks and financial management - Ability to lead large, multi-disciplinary teams through change - Confidence managing complex workloads, risk, and high-profile service challenges - Strong communication skills and the ability to engage residents, colleagues and stakeholders - Commitment to Hackney's values, equality, and inclusion prioritiesThis is a highly influential role offering the opportunity to make a measurable difference to housing services that thousands of residents rely upon every day.For more information or to apply, please contact jack.benson@goodmanmasson.com

  • Head of Repairs

    3 weeks ago

    London, United Kingdom Vox Network Consultants Full time

    Head of Repairs – West London £600 per day (Umbrella) 6-Month Ongoing Contract We are currently seeking an experienced Head of Repairs to lead a high-performing repairs service for a respected organisation in West London. This is a fantastic opportunity for a strategic leader with a strong background in housing repairs and maintenance to drive service...

  • Head of Repairs

    3 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Head of Repairs – London/ Housing Association £600 per day Outside IR35  5 days a week 6-month interim contract We’re looking for an experienced Head of Repairs to lead a high-performing property repairs service for a large housing provider. This senior role will be responsible for the operational delivery of responsive and minor works, disrepair...

  • Head of Repairs

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time £125 - £150

    Head of Repairs - London/ Housing AssociationPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.£600 per day Outside IR35 • 5 days a week • 6-month interim contractWe're looking for an experienced Head of Repairs to lead a high-performing property repairs service for a...

  • Head of Repairs

    4 weeks ago

    London, United Kingdom Niyaa People Ltd Full time

    I am looking for a Head of Repairs & Maintenance to join a Refurbishment and Maintenance contractor in the South Buckinghamshire area. You will be responsible for the strategic performance and commercial improvement of the internal workforce.Reporting into the MD, you will directly over 2 managers, and indirectly a large team of Supervisors and trades.Please...

  • Head of Repairs

    2 weeks ago

    London, United Kingdom Red Personnel Full time

    A borough based in West London is seeking a Head of Repairs to support the Repairs Client Team for the wider borough and would be responsible to the team of agents reporting to them. Start: ASAP Duration: 12 Months Interim Days: Monday to Friday with occasional Saturdays (Paid at a premium) The Package: PAYE: £380 - £500 per day - Option to Engage via...

  • Head of Repairs

    6 days ago

    London, United Kingdom Goodman Masson Full time

    Head of Repairs and Maintenance Hackney Council Building Maintenance & Estate Environment | Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement)  Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of Repairs and Maintenance – a key strategic leadership role shaping the delivery of...

  • Head of Repairs

    2 weeks ago

    Greater London, United Kingdom Goodman Masson Full time

    Join to apply for the Head of Repairs & Maintenance role at Goodman Masson This range is provided by Goodman Masson. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base pay range Head of Repairs and Maintenance Hackney Council Building Maintenance & Estate Environment | Climate, Homes & Economy...

  • Interim Head of Repairs

    3 weeks ago

    London, United Kingdom Hays Careers Full time

    Your new companyA leading housing provider committed to delivering exceptional customer service and maintaining high standards across its property portfolio is looking for an Interim Head of Repairs. You will lead the delivery of responsive repairs and complex works across a large housing stock. You will manage disrepair cases, damp and mould prevention, and...

  • Head of Repairs

    2 weeks ago

    Greater London, United Kingdom Public Sector Full time

    Head of Repairs and Maintenance Hackney CouncilBuilding Maintenance & Estate Environment | Climate, Homes & Economy DirectorateSalary: £70,860 – £78,860 (Inclusive of Market Supplement) Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of Repairs and Maintenance – a key strategic leadership role shaping the delivery of...

  • Head Of Repairs

    2 weeks ago

    Greater London, United Kingdom Goodman Masson Full time

    Head of Repairs and Maintenance Hackney Council – Building Maintenance & Estate Environment | Climate, Homes & Economy Directorate. Salary: £70,860 - £78,860 (Inclusive of Market Supplement). Overview Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of Repairs and Maintenance – a key strategic leadership role shaping the...