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Technical, Quality

3 months ago

Lancashire, United Kingdom Sanderson Design Group plc. Full time

Technical, Quality & Continuous Improvement Manager - Standfast & Barracks


We have an exciting opportunity for a Technical, Quality & Continuous Improvement Manager to join our Standfast & Barracks Team in Lancaster.


This role is a key position responsible for overseeing the Technical Department, managing quality whilst creating and delivering a Continuous Improvement Strategy. The role will be instrumental in creating a culture of sustainable change whilst embedding Lean methodology to deliver business transformation.


As part of Sanderson Design Group, we are a collective of luxury interior brands, each with a special role to play, and two manufacturing brands including Anstey Wallpaper Company. At Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke and Scion and our purpose is ‘to bring the beautiful into people’s homes and lives’.


Responsibilities


General

  • Manage the Technical department under areas of Development & Innovation, Quality, Compliance and Continuous Improvement
  • Support Head of Technical as required
  • Set and manage objectives with Head of Technical
  • Own, drive and report on strategic business CI requirements for the Standfast site
  • Build a cross-site relationship to leverage strategic cost saving initiatives
  • Retain all current quality standards
  • Managing Time and Attendance and ADP system.


Continuous Improvement

  • To identify and deliver improvement activities across the business through employing.
  • process improvement methodologies and the application of innovative thinking.
  • To work with multi-functional teams to build a continuous improvement environment to support an ongoing programme of change.
  • To lead and facilitate LEAN/process improvement, based workshops to drive ideas and solutions.
  • To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
  • To identify trends and process variations as part of establishing a continuous improvement monitoring system.
  • To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy.
  • To take ownership of change initiatives from evolution/efficiency identification through to project delivery.
  • To identify requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.
  • To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements.
  • To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
  • To ensure the business impact and project objectives/dependencies are identified, reported on and always managed.
  • To set up a program, deliver coaching and run projects.
  • To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.
  • Managing the Time and Attendance and ADP system


Quality

  • Manage the Quality Management System in line with BSI requirements to enable the retention of the company’s ISO 9001 standard and implement new procedures to meet the new requirements.
  • Support operations teams in defined areas to improve performance by leading a Continual Improvement Program.
  • Report daily Quality figures and comment accordingly at daily production meetings
  • Use Intranet site for analysis and identification of key Continuous Improvement projects
  • Liaise with suppliers accordingly to address and improve quality issues
  • Work with Brands Quality Manager to identify quality issues and resolve accordingly
  • Manage quality metrics in line with agreed KPI’s
  • Be point of escalation for any customer complaints


Measures of success

  • Business culture moves to Lean Manufacturing working practices being standard across the site.
  • Multi-functional teams delivering improvement projects across the site.
  • Cost saving trackers in place reporting percentage of turn-over savings year on year.
  • Year on year increases in training and development in continuous improvement.
  • Standardisation and best practice learnings implemented across the site.
  • Development of the production management and supervisory team to enable project delivery utilising continuous improvement tools and methodologies.
  • Retention of all current standards
  • Continual reduction in total cost of quality


Skills & Experience


Educational Qualifications:

Bachelor’s Degree in Manufacturing, Quality Management, or a related technical field is typically required. Master’s Degree (preferred) in Business Administration, or a related discipline.

Desirable - relevant certifications such as Six Sigma (Green Belt or Black Belt), Lean Manufacturing, or Quality Management Systems (ISO 9001) certification. Certified Manager of Quality/Organizational Excellence (CMQ/OE) or equivalent certification is an advantage.


Professional Experience:

  • Minimum of 5 years of experience in quality management, continuous improvement, or technical management roles, preferably in a manufacturing or engineering environment.
  • Proven track record of successfully implementing continuous improvement initiatives (e.g., Lean, Six Sigma) that led to measurable improvements in quality, efficiency, or cost savings.
  • Leadership experience in managing cross-functional teams, leading quality assurance, and driving process improvements.

Technical Skills:

  • In-depth knowledge of quality management systems (QMS), including ISO 9001 and other relevant industry standards.
  • Proficiency in statistical process control (SPC), root cause analysis (RCA), and other quality control methodologies.
  • Familiarity with manufacturing processes and the ability to analyse and improve production systems.
  • Advanced problem-solving skills using tools like DMAIC, PDCA, FMEA, and other continuous improvement techniques.
  • Experience with technical documentation and regulatory compliance within the industry.


Soft Skills:

  • Strong analytical skills with the ability to interpret complex data and develop actionable insights.
  • Excellent communication and leadership skills to effectively manage teams and interact with stakeholders at all levels.
  • Project management abilities, including planning, executing, and tracking multiple projects simultaneously.
  • Change management expertise to guide teams through process changes and improvements.
  • Attention to detail and a commitment to quality in all aspects of work.
  • Relationship management skills and experience
  • Strong business acumen and industry expertise
  • Commercially and financially aware
  • Self-driven, results orientated with a positive outlook
  • Enjoy working in a team and closely with a number of internal stakeholders


You can apply via LinkedIn or send your CV to jobs@sandersondesigngroup.com


About us


Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products.


In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks.


Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V.


We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.