Director of Operations

1 month ago

Southampton, United Kingdom Legales Executive Headhunting Full time

Director of Clinic Support - "Shape the Future of Private Dentistry"

Multi-Site Leadership

Hybrid, Roles throughout England

£55k to £65k (DOE) plus generous Equity participation scheme


Legales Executive Headhunting is a leading boutique consultancy with a global perspective, specialising in leadership and executive headhunting across the UK, Europe and Asia.


Our client, a leading and rapidly growing B Corp-certified dental group with 50+ practices across England and Wales, is recognised in The Sunday Times Fast Track 100. With a focus on excellence, sustainability, and a “hyper-local” operating model, they empower their teams to deliver the best patient care in a supportive, people-first environment.


Why Join?

This is an opportunity to be part of the first B Corp-certified dental group, committed to creating a positive impact on patients, communities, and staff. The role includes access to equity options, offering potential for professional growth and financial rewards in a forward-thinking organisation redefining private dentistry.


About the Role: Director of Clinic Support ("DOCS")

As DOCS, you’ll be central to delivering the group’s vision, enabling clinic teams to thrive and achieve top performance. You’ll act as a central coordinator, aligning goals, enhancing patient experiences, and streamlining operations across multiple locations. This position is key to our client’s mission to redefine group dentistry, with a focus on seamless practice integration, operational excellence, and superior patient satisfaction.


Key Responsibilities

  • Regional/Multi-Site Leadership: Manage and support a growing portfolio of up to 15 clinics, building strong, collaborative relationships with Practice Principals and Managers.
  • Growth & Development: Identify growth opportunities and drive high performance within teams, fostering continuous improvement.
  • Financial Oversight: Lead regional financial performance, tracking revenue and profit targets and executing strategies to maximise profitability.
  • Operational & Strategic Planning: Streamline processes and transform strategic goals into actionable plans, minimising admin to keep clinics focused on patient care.
  • Acquisition Integration: Ensure the smooth integration of new practices, working closely with Acquisitions and Integrations teams.
  • Regulatory Compliance: Maintain high standards across all practices, meeting CQC, GDC, and HTM 01-05 requirements for patient and clinic safety.
  • Stakeholder Engagement: Build industry partnerships and serve as a liaison across internal and external support teams.


Ideal Candidate Profile

  • Proven Multi-Site Leadership: Experienced in managing multiple locations within dental, healthcare, or similar sectors, with a strong ability to lead diverse teams.
  • Emotionally Intelligent: Skilled in relationship-building with high emotional intelligence, fostering positive, collaborative environments.
  • Coaching & Development Skills: Natural mentor, inspiring team growth and performance through hands-on guidance.
  • Agile Presence: Comfortable with a branch-based role, spending 40-50% of the week on-site to provide direct support and strengthen relationships.
  • Accountable & Proactive: Collaborative and hands-on, with strong communication and problem-solving abilities.
  • Financial Literacy: Experienced in P&L management, budgeting, and data analysis to drive informed business decisions.
  • Adaptable & Patient-Centric: Flexible in managing each clinic’s unique identity, with a commitment to enhancing patient satisfaction.


This role is perfect for a strategic leader passionate about empowering teams, enhancing patient care, and shaping the future of private dentistry in a purpose-driven environment.


To Apply:

Submit your resume/CV exclusively via LinkedIn platform. Job advertisement by Legales Executive Headhunting. All inquiries handled confidentially.


Hywel Loveluck

Senior Partner

Legales Executive Headhunting

hl@Legales.co.uk

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