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Learning And Development Facilitator

3 months ago


Newcastle upon Tyne, United Kingdom Pilgrim's Shared Services Full time

My job

Purpose

To provide learning & development expertise and services to meet the needs of the business


Key Responsibilities

  • Workshop and Programme delivery to achieve NPS Scores in excess of 90%
  • Design and facilitation of a wide range of workshops and programmes
  • Positive engagement with stakeholders
  • Design and facilitate personal development workshops – virtually and in person
  • Design & facilitate development programmes that support the development of Pilgrim’s Europe Graduates and Placement students and advise on potential seen
  • Facilitate the companies salaried induction
  • Operate the Pilgrim’s Europe Mentoring & Coaching Scheme and maintain accurate records
  • Analyse functional training needs & develop plans
  • Drive the online learning agenda
  • Create content for online learning
  • Source training providers for functional competencies
  • Design and facilitate Values workshops
  • Campaign for and design & facilitate learning at work week activities
  • Provide mentoring
  • Support sites L & D requirements by designing and facilitating solutions
  • Create and maintain facilitator tool kits
  • Create learning resources & tool kits
  • Performing receipting duties in SAP
  • Support project work and transformation activities of the team


Essential Criteria

  • Ability to operate across all stages of the Training Cycle
  • Ability to create learning solutions that match learning needs
  • Excellent facilitation skills with the ability to respectfully challenge others while remaining calm
  • Ability to create inspiring learning content suitable for online delivery
  • Understanding and experience of mentoring
  • Ability to create an exceptional experience for salaried new starters
  • Organisation, planning and prioritisation skills
  • Demonstrate flexibility, agility & positivity in own approach to work and the work of the team Ability to work with pace and energy even in ambiguous situations
  • Ability to demonstrate resilience & the ability to thrive positively in times of change
  • Ability to problem solve and adopt a solutions focused approach & attitude
  • Self Awareness and the ability to adapt own behaviour
  • Ability to take a pragmatic and calm approach when issues arise
  • Ability to prioritise own work load and adapt to changing requests from the team & the business
  • Able to work away from home when required to fulfil the requirements of the role