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Assistant Store Manager

3 months ago

Midlothian, United Kingdom Hiring People Full time

Are you passionate about interior design and looking for a role where you can combine your love for customer service, sales, product knowledge and stock management? Look no further - CTD is seeking an Assistant Store Manager to join our vibrant retail team.

As an Assistant Store Manager, you'll be the face of CTD, using your excellent people skills and product knowledge to sell and promote our wide range of tiles and associated products. Whether it's helping a trade customer over the phone or providing personalized advice to a member of the public, you'll be there every step of the way to ensure our customers find exactly what they're looking for.

But it's not just about sales - at CTD, we believe in building lasting relationships. You'll work alongside a team of dedicated professionals to achieve sales targets and contribute to the profitability and reputation of your branch. Together, we'll create a vibrant retail environment that keeps customers coming back for more.

Benefits:

  • 28 days holiday plus bank holidays
  • Staff discount on our fantastic products
  • Enhanced maternity and paternity pay
  • Great pension scheme and up to 4x life assurance
  • Full product training 

What We're looking for:

  • A true customer service champion who goes above and beyond
  • A natural salesperson who knows how to build relationships and add value
  • A communicator who knows how to build rapport and find solutions
  • A product enthusiast who can share their passion with customers
  • A tech-savvy individual who can navigate computer systems and stock control
  • A qualified and experienced individual with A-Levels or equivalent (preferred)
  • Someone with knowledge of general warehouse duties and showroom sales (preferred, but not essential)

Your Key Responsibilities will include:

  • Providing outstanding customer service, both face-to-face and over the phone
  • Using your product and sector knowledge to enhance customer relationships and increase sales
  • Maintaining a clean and tidy showroom and ensuring accurate point of sale displays
  • Completing customer orders and offering specific advice on products
  • Keeping up-to-date with interior design trends and the role of tiles in renovation schemes
  • Handling cash transactions and ensuring accurate stock management
  • Building strong relationships with both customers and suppliers
  • Participating in training and staying up-to-date with industry regulations and developments
  • Demonstrating flexibility and teamwork to improve business efficiency

About the Company

When you join CTD, you're joining a family with over 50 years of tiling experience. We have a strong presence in the UK with over 90 branches. We also serve architectural practices, house builders, and builders' merchants, sourcing on-trend tiles from a variety of European suppliers.

How to Apply

If you're ready to elevate your career and join a dynamic team, apply now. Don't miss out on this opportunity to be part of the CTD family and make your mark in the world of interior design.

Please note: This is a full-time position working 40 hours per week.